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Business Analyst (Level II)

Axelon Services Corporation

Jacksonville, FL

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JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automation, Brokerage, Business Analysis, Business Operations, Business Strategy, Business Transformation, Consulting, Continuous Improvement, Cross-Functional, Documentation, Leadership, Needs Assessment, Operational Support, Operations Processes, Pattern Matching, Private Banking, Process Analysis, Process Flow, Process Improvement, Process Management, Risk, Technical Operations, Wealth Management
LOCATION
Jacksonville, FL
POSTED
10 days ago
Candidates can reside in either Jacksonville, FL or Addison, TX
Target Start Date: 3 weeks after acceptance
Duration: 12 months
Schedule: Fully onsite 5 days/week

Bank Job Title: Process Design Consultant I

**This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future.**

Job Description:
Wealth Management Operations (WMO) provides end-to end operational support of Brokerage, Private Bank, and Workplace Benefits. Within WMO, the Business Strategy and Transformation organization includes an Artificial Intelligence (AI) Strategy team focused on enabling responsible and effective use of AI across operations. The role focuses on facilitating deep process discovery, documenting current state workflows, and partnering with stakeholders across operations, technology, and risk to surface opportunities where AI, automation, or workflow changes may improve the processes or functions.Evaluate end to end processes, roles, and technology to understand how WM Operations function today and where AI or other automation may add value.Facilitate working sessions with business and operations stakeholders to document current state processes and decision flows.Partner with cross-functional teams to understand business needs and drive the adoption of AI tools to enable process improvements.Question assumptions and surface inefficiencies by examining how work is actually performed versus how it is designed or documented.Enable opportunities to move forward by aligning with AI governance requirements and risk review processes. Support the shaping and documentation of opportunities, including inputs to business cases.

Required Skills:
- Hands on experience using artificial intelligence tools, with a practical understanding of how they can be applied within operational workflows.
- Strong process analysis skills, including the ability to break down complex workflows, roles, and decision points.
- Exceptional pattern recognition and critical thinking skills, with the ability to identify inconsistencies, anomalies, and inefficiencies.
- Creative and innovative mindset, able to explore alternative approaches and think differently about how work is performed.
- Proven ability to work independently, take ownership of deliverables, and operate effectively with minimal direction in fast paced environments.
- Strong facilitation skills, including the ability to lead working sessions, extract information, challenge gaps, and surface hidden dependencies.

Desired Skills:
- Experience supporting operations functions or process management knowledge
- Innovation and continuous improvement experience

About the Company

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Axelon Services Corporation