Business Analyst

H&R Block

KANSAS CITY, Missouri

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Business Analysis, Business Processes, Business Skills, Business Support, Communication Skills, Customer Relations, Data Formats, Data Quality, Establish Priorities, Interpersonal Skills, Leadership, Market Trend Analysis, Metrics, Multitasking, Operational Measurement, Operations Processes, Performance Analysis, Problem Solving Skills, Regulations, Tax Returns, Technical Leadership

LOCATION

KANSAS CITY, Missouri

POSTED

8 days ago

About the Role:

The Business Analyst is responsible for managing technical integrations between internal systems as well as tax authority transcripts and post-filing forms. This role works to understand the capabilities and limitations of interconnected systems, ensuring data is properly formatted, compatible, and available to support critical business processes. The Business Analyst also develops and maintains reporting used to measure operational efficiency and effectiveness.

Day to day, you'll...

Coordinate with system owners to ensure accurate and consistent data transfer across internal systems
Manage the exchange of tax return information, enrollment data, and other key data elements required throughout the process
Ensure data and system triggers are available and consumable by downstream reporting platforms
Support reporting requirements related to enrollment activities, document collection, and request success metrics
Partner with internal subject matter experts to maintain tax forms and related filing requirements
Coordinate with regulatory agencies to ensure IRS and state forms are updated and properly formatted for electronic submission
Support electronic data inclusion, signature requirements, and tax authority submission processes
Manage internal and third-party vendor data connections
Monitor integration performance to support continuity of service and reliable data delivery
Maintain status reporting and throughput metrics to help measure operational effectiveness

Required Qualifications:

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
3 years minimum related work experience

Preferred Qualifications:

Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Strategic thinking and vision
Technical proficiency and understanding
Business acumen and understanding of market trends
Ability to prioritize and manage multiple tasks
Leadership and influence skills
Empathy and customer focus

Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Business Analyst

H&R Block

KANSAS CITY, Missouri

Day to day, you'll...

About the Company

H&R Block

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