Business Analyst

Seeking a Business Analyst to support a Restaurant POS platform managing end-to-end restaurant operations across Android and iOS devices. Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale, and service.

Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale, and service.
They are now looking to add to their team and are looking to hire a "Business Analyst”. This role will be based out of Jeffersonville, IN is thrice a week on-site

Role Overview

Seeking a Business Analyst to support a Restaurant POS platform managing end-to-end restaurant operations across Android and iOS devices. Experience with POS/payment platforms such as Toast or Clover is a plus.

Key Responsibilities

• Break down epics/features into clear user stories
• Manage and prioritize backlog, bugs, and tech debt
• Lead backlog refinement and sprint planning activities
• Collaborate with Product, UX, Engineering, and Technical Writing teams
• Support UAT, release coordination, and feature flag management
• Ensure requirements are actionable, outcome-focused, and aligned with delivery timelines

Required Skills

• Strong Agile/Scrum and SDLC experience
• Experience with JIRA, Confluence, Slack, and Figma
• Understanding of APIs, integrations, and technical workflows
• Background in POS, payments, or restaurant technology preferred
• Ability to work closely with developers and technical stakeholders
• Self-driven, proactive, and capable of removing roadblocks independently

Preferred Background

• Experience with both hardware and software environments
• BA/Product certifications or technical degree preferred
• Experience valued over education

Work Model

• Hybrid: 3 days onsite preferred (flexible schedule)
• Interview Process:
  • Round 1: Virtual with Hiring Manager & Senior Product Manager
  • Round 2: Behavioral interview with team