Business Analyst, IT Retail Sys

Business Analyst, IT Retail Sys

Overall Job Summary

This position is responsible for analyzing and defining retail systems, processes and user needs.

Essential Duties and Responsibilities (Min 5%)

• Perform and/or coordinate configuration changes for applications in the area of responsibility.
• Define, analyze, and evaluate existing business functions and processes and makes recommendations to management on opportunities for process improvements.
• Meet with business partners, project managers, and vendor partners to determine project scope and vision, set system goals, identify and resolve system issues, and lead prioritization of build items.
• Communicate changes, enhancements, and modifications to stakeholders so that issues and solutions are understood.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow; document risks and identify mitigation strategies.
• Participate in the execution of test cases as part of the Quality Assurance process.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. This includes creating process modes, specifications, diagrams, and charts to provide direction to the team.
• Review system design plans for reasonableness and fit with the business requirements.
• Provide orientation to end users for modifications to existing processes and new functionality.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

Required Qualifications

Experience: 3-5 years' experience in Information Technology. Experience in software development lifecycle (SDLC) methodology.

Education: Bachelor's Degree in Computer Science, MIS, or related field from an accredited college or university. Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

• Strong functional knowledge of software products used to support retail store operations.
• Proficiency in MS Office Suite.

Working Conditions

• Normal office working conditions

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Lifting up to 10 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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