Agile Programming Methodologies, Aviation Industry, Background Investigation, Business Analysis, Communication Skills, Continuous Deployment/Delivery, Cross-Functional, Customer Relations, Data Analysis, Delivery Driving, Leadership, Mobile Devices, Needs Assessment, Presentation/Verbal Skills, Product Backlog, Prototyping, Quality Assurance, Requirements Management, Scrum Project Management and Software Development, Travel Industry, User Interface/Experience (UI/UX), eCommerce
LOCATION
Chicago, IL
POSTED
2 days ago
Title: Business Analyst III
Location: Chicago, IL (Hybrid: 2 3 days onsite, Tue/Wed/Thu)
Start Date / End Date: 08/03/2026 12/31/2026
POSITION OVERVIEW
Join the Digital Innovation Team as a Senior Product/Business Analyst to shape customer-facing products across mobile and web platforms. You will collaborate with cross-functional teams in an Agile environment to deliver high-impact digital experiences for millions of travelers. This role is instrumental in translating complex business objectives into actionable user stories and driving continuous product delivery.
DAY-TO-DAY RESPONSIBILITIES
Write scope, high-level requirements, acceptance criteria, and detailed user stories for Dev and QA teams.
Manage and refine the product backlog to ensure sprint readiness and iterative delivery.
Facilitate Agile rituals, including inception, iteration kickoffs, story sessions, and estimations.
Collaborate with UX analysts, developers, and QA teams to define feature boundaries and technical feasibility.
Analyze data and engage stakeholders to align features with core product goals and strategic value.
Deliver regular progress presentations to update leadership and key internal partners.
TOP 3 REQUIRED SKILLS
User Story Creation & Requirement Gathering (3+ years)
Stakeholder Management & Communication (3+ years)
Agile/Scrum Framework Experience (1 2 years)
ADDITIONAL DESIRED SKILLS
E-commerce / Digital Platform Experience (Mobile or .com)
Airline or Travel Industry Knowledge
Data & Business Analytical Skills
UX Prototype Collaboration
CANDIDATE PROFILE
The ideal candidate is a sharp, articulate Business Analyst with strong problem-solving skills and a high degree of organizational agility. They excel at digging beneath the surface to identify business needs, communicating clearly across multidisciplinary teams, and translating user needs into structured technical requirements.