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Business Analyst II, Recruiting OPs Center, Measurement Strategies Services

Amazon

Seattle, WA

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JOB DETAILS
SKILLS
A/B Testing, Alliance/Partner Marketing, Analysis Skills, Business Analysis, Business Intelligence Software, Clickstream, Concrete, Cross-Functional, Data Analysis, Data Modeling, Data Visualization Tools, Data Warehousing, Experiment Design, Finance, Financial Analysis, Leadership, Metrics, Microsoft Visual Basic for Applications (VBA), Operational Measurement, Operations Processes, Performance Metrics, Pivot Tables, Process Improvement, Process Quality, Product Testing, Prototyping, Reporting Dashboards, Requirements Management, SQL (Structured Query Language), Standard Operating Procedures (SOP), Tableau, Test Design, Trend Analysis, Web Analytics
LOCATION
Seattle, WA
POSTED
30+ days ago
Description We are seeking a Business Analyst to join the Measurement Strategy Services (MSS) team within Recruiting Process Optimization (RPO). This role is responsible for developing and operationalizing a comprehensive measurement framework for Amazon's corporate hiring process. The Business Analyst will design inspection and testing frameworks, build monitoring platforms, and measure the impact of product features and process changes on Quality of Process and Time to Hire. Key job responsibilities Develop a cohesive measurement system for the corporate hiring process, including process inspection and product testing frameworks Explore and define metrics across recruiting data warehouses and clickstream/behavioral analytics platforms Build and iterate on Excel/Quicksight monitoring dashboards to detect deviations, anomalies, and process defects proactively Define process-based KPIs and evaluate product impact by analyzing metric trends pre- and post-feature release Provide metric shortlisting and delivery support integration of the measurement framework into A/B testing and experimentation platforms for causal validation of product feature impacts Partner cross-functionally with product, technology, analytics, and process optimization teams to align on measurement standards and data models Conduct deep-dive analyses into anomalies and translate findings into actionable recommendations for leadership A day in the life Define process KPIs, create and monitor control charts to identify deviations and anomalies across cycle time, adoption, and system health dimensions Prototype and refine inspection metrics using Excel, Quicksight, and business intelligence tools Collaborate with Product Managers, BIEs, and domain SMEs to define and validate new metrics Analyze pre/post feature release data to assess product impact Prepare measurement insights for Weekly Business Reviews (WBRs) and leadership inspection mechanisms Document measurement methodologies, standard operating procedures, and metric definitions Participate in experiment design discussions and support A/B test setup and analysis About the team Measurement Strategy Services (MSS) drives data-driven process improvement through takt time analysis, defect detection, experimentation, and product measurement. The team ensures decisions are grounded in concrete data - identifying opportunities, validating improvements, and maintaining process excellence across recruiting operations. Recruiting Process Optimization (RPO) is a centralized function within Amazon Talent Acquisition that standardizes and optimizes recruiting processes through technology integration and data-driven decision-making. RPO connects product teams, analytics partners, and frontline recruiters to deliver measurable value across efficiency, quality, and strategic alignment. Basic Qualifications - 3+ years of tax, finance or a related analytical field experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL - Experience making business recommendations and influencing stakeholders Preferred Qualifications - 5+ years of business analyst, data analyst or similar role experience - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles