Must-Have Requirements
· Bachelor's Degree or equivalent experience.
· Experience in Business Analysis, Process Improvement, or Operations.
· SAP experience.
· Strong Microsoft Office skills (especially Excel).
· Project management skills.
· Strong analytical and problem-solving abilities.
· Experience with forecasting, planning, or inventory analysis.
· Excellent written and verbal communication skills.
· Ability to analyze data and make business decisions.
· Experience working with cross-functional teams.
· Knowledge of purchasing, logistics, warehousing, procurement, service parts, or supply chain operations.
Key Responsibilities
· Evaluate and improve business processes and operational workflows.
· Develop service part forecasts using historical data and business inputs.
· Manage service part availability and support the Order Fulfillment Process.
· Analyze business metrics and recommend process improvements.
· Document current (AS-IS) and future (TO-BE) business processes.
· Gather and analyze business requirements and recommend solutions.
· Facilitate meetings with Engineering, Supply Management, Product Support, and Marketing teams.
· Prepare reports, dashboards, and business documentation.
· Perform gap analysis, risk assessment, and stakeholder management.
· Support project planning, communication, and change management initiatives.
· Execute business activities aligned with company policies and objectives.
· Track project progress and support continuous improvement initiatives.
Analyze and improve business processes by evaluating operational workflows, gathering business requirements, and developing data-driven solutions to enhance efficiency. Support service parts forecasting, order fulfillment, and business performance through data analysis, reporting, and dashboard development. Collaborate with cross-functional teams to document business processes, conduct gap and risk analyses, manage stakeholders, and support project planning, change management, and continuous improvement initiatives aligned with organizational objectives.