The Business Analyst in Information Systems & Infrastructure Operations supports internal initiatives by translating complex business needs into clear requirements, enabling predictable delivery.
They collaborate with stakeholders, project managers, and technical teams within a PMO framework to prioritize, coordinate, and improve workflows.
Key responsibilities include leading discovery sessions, creating detailed requirements, supporting testing, and identifying process improvements.
Ideal candidates have 5+ years of experience, strong communication skills, and a proactive approach. Preferred experience includes supporting enterprise systems, Agile methodologies, and data analysis.
The role demands organization, attention to detail, and effective partnership with engineering teams to ensure high-quality, efficient project outcomes.