Business Analyst - Convoy Platform
DAT Solutions, LLC
Seattle, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Analysis Skills, Business Analysis, Business Operations, Business Skills, Cargo/Freight, Channel Strategies, Communication Skills, Customer Retention/Renewal, Customer/Client Research, Customer/Consumer Behavior, Data Analysis, Data Quality, Data Sets, Data Visualization Tools, Economic Analysis, Employee Assistance Plan, Financial Analysis, Flexible Spending Accounts, Insurance, JSON, Liquidity, Logistics, Looker, Metrics, Microsoft Excel, Operational Audit, Operational Support, Performance Metrics, Power BI, Radio Frequency, Reporting Dashboards, SQL (Structured Query Language), Sales Management, Scalable System Development, Software as a Service (SaaS), Standards Development, State Laws and Regulations, Stock Purchase Plans, Storytelling, Supply Chain, Tableau, Team Player, Trucking, Website Conversion
LOCATION
Seattle, WA
POSTED
22 days ago
DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company
Job Application Deadline: 4/24/2026
The Opportunity
We're hiring a Business Analyst to serve as a strategic partner to our Account Management and Product Operations teams. This role will transform complex marketplace and customer data into actionable insights that improve match rates, booking efficiency, customer retention, and overall platform health.
This is not a passive reporting role. We're looking for someone who is deeply analytical, commercially minded, and proactive in uncovering insights that drive measurable business impact.
What You'll Do
Translate Data into Action
Analyze marketplace and customer lifecycle performance metrics (e.g., match rate, post-to-book time, coverage consistency, funnel conversion)
Identify patterns in customer behavior and quantify operational bottlenecks
Surface opportunities to improve growth, retention, and marketplace liquidity
Partner with Account Managers to optimize key customer accounts
Own Advanced Analytics
Write complex SQL queries across operational tables, event logs, and nested JSON datasets
Extract, clean, and structure messy data from multiple sources
Conduct cohort analysis, funnel analysis, and segmentation deep dives
Support both ad hoc analysis and recurring reporting needs
Build Scalable Reporting
Develop and maintain dashboards in Looker, Tableau, Power BI, or similar tools
Define and standardize core performance metrics across the customer lifecycle
Ensure data accuracy and metric consistency across stakeholders
Automate reporting processes where possible
Influence Through Storytelling
Translate complex analyses into clear, executive-ready insights
Present findings via dashboards, slide decks, and live discussions
Provide actionable recommendations - not just data
The Skills and Experience You'll Bring
3-6+ years of experience in Business Analytics, Operations Analytics, Strategy, or a related field
Bachelor's degree in Business, Economics, Data Analytics, Engineering, or related discipline (or equivalent experience)
Experience in logistics, freight tech, SaaS, or marketplace environments preferred
Technical Expertise
Advanced SQL skills
Strong Excel / Google Sheets proficiency
Experience with at least one data visualization tool (Looker, Tableau, Power BI, etc.)
Ability to independently work with complex and imperfect datasets
Experience analyzing event-level or behavioral data preferred
Business Acumen
Strong understanding of marketplace or two-sided platform dynamics preferred
Ability to quickly grasp logistics or operational performance metrics
Comfort working with metrics such as match rate, post-to-book time, conversion rates, and liquidity
Experience supporting revenue, operations, or account management teams is a plus
Mindset & Approach
Bias for action - explores and analyzes without waiting for perfect requirements
Naturally curious and hypothesis-driven
High ownership and accountability
Strong communication skills and comfort working with non-technical stakeholders
Why DAT?
DAT is an award winning employer of choice.
For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.
Medical, Dental, Vision, Life, and AD&D insurance
Parental Leave
Flexible Vacation Time (FVT)
An additional 10 holidays of paid time off per calendar year
401k matching (immediately vested)
Employee Stock Purchase Plan
Short- and Long-term disability sick leave
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program
Additional programs - Employee Referral, Internal Recognition, and Wellness
Free TriMet transit pass (Beaverton Office)
Competitive salary and benefits package
Work on impactful projects in a cutting-edge environment
Collaborative and supportive team culture
Opportunity to make a real difference in the trucking industry
Employee Resource Groups
*This position is not eligible for visa sponsorship**
For Washington-based candidates, in compliance with the Washington State Pay Transparency Law, the salary range for this role is $81,000 - $115,000 + target bonus. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
About the Company
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