Business Analyst

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad - for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible - together.

JOB DESCRIPTION:

This is a highly impactful and autonomous role where your contribution will be noticed on day one. You'll be working alongside a team of analysts & data scientists - collaborating to design datasets, develop analytical models & provide insights. Your work will impact business processes and drive growth.

This position is hybrid (in office 3 days/ week) in our Benicia, CA location.

How you will Own It:

• Partner with stakeholders across departments to translate business needs and define technical requirements.
• Analyze operational performance, identify inefficiencies, and recommend improvements.
• Monitor KPIs and prepare recurring reports for business leaders
• Assist in creating dashboards, scorecards, and ad hoc analyses
• Support business process mapping, gap analysis, and workflow documentation.
• Partner with cross-functional teams (finance, supply chain, customer service, etc.) to gather requirements and drive business initiatives.
• Conduct root cause analysis on operational issues and assist in creating action plans.
• Help design and implement scalable, data-backed solutions to support growth
• Document business requirements and operational procedures for internal stakeholders.

What you'll Bring:

• Bachelor's degree in Business, Operations, Industrial Engineering, Analytics, or a related field.
• 0-3 years of experience in operations analysis, business analysis, or a similar role (internships and academic projects welcome).
• Strong analytical and critical thinking skills.
• Proficiency in Microsoft Excel (pivot tables, lookups, basic formulas).
• Familiarity with data visualization tools such as Tableau or Power BI.
• Basic knowledge of SQL or willingness to learn.
• Strong communication and presentation skills.
• Ability to work independently and collaborate in a team environment.

Added Fuel if you have:

• Advanced degree in a quantitative field.
• Exposure to process improvement methodologies (Lean, Six Sigma, etc.).
• Understanding of ERP or business systems (e.g., SAP, NetSuite, Oracle).
• Experience with workflow tools or project management software (e.g., Jira, Monday.com, Asana).
• Comfortable working in fast-paced and cross-functional environment.

This is a high-impact position with direct visibility into franchise performance. Your work will directly influence how operators run their business and drive measurable results across the network.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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Position Location:

California

Compensation Range:

$66,500.00 - $118,800.00

Compensation Frequency:

Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.