Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Automation, Backlog Prioritization, Banking Operations, Banking Services, Bug Tracking/Defect Management, Business Analysis, Business Banking, Business Model, Business Processes, Communication Skills, Computer Science, Cross-Functional, Documentation, Financial Services, Functional Requirements Document (FRD), Gap Analysis, Health Plan, Information Technology & Information Systems, Information Technology Consulting, Loan Operations, Loans, Microsoft Product Family, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Modeling, Product Backlog, Product Management, Project Lifecycle, Quality Assurance, Requirements Management, Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Sprint Planning, Test Case, Test Strategy, Testing, Writing Skills