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Business Analyst 3

Automation and Control Strategies Group, INC. dba ACS Professional Staffing

Vancouver, WA

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JOB DETAILS
SALARY
$45.08–$64.41 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Acceptance Testing, Accidental Death and Dismemberment (AD&D), Accounting, Analysis Skills, Asset Management, Auditing, Business Administration, Business Analysis, Business Case, Business Operations, Business Processes, Business Strategy, Business Support, Change Management, Channel Strategies, Communication Skills, Computer Science, Corporate Law, Cost Control, Cost Effectiveness Analysis, Cross-Functional, Customer Training, Customer/Client Research, Data Analysis, Decision Support, Diversity Recruiting, Documentation, Driver's License, Employee Assistance Plan, Energy & Utilities, Federal Laws and Regulations, Financial Reporting, Genetics, Government, Hospital, Information Technology & Information Systems, Information/Data Security (InfoSec), International Business, Interviewing Skills, Knowledge Transfer, Leadership, Maintenance Services, Materials Analysis, Needs Assessment, On Site Support, Operational Audit, Operational Improvement, Operations Planning, Operations Processes, Organizational Development/Management, People Management, Performance Analysis, Performance Metrics, Problem Solving Skills, Procedure Development, Process Analysis, Process Development, Process Improvement, Program Evaluation, Program Planning, Project Control, Project Development, Project Lifecycle, Project Planning, Project/Program Management, Quality Assurance, Quality Metrics, Record Keeping, Reengineering, Regulatory Compliance, Requirements Management, Resource Management, Resource Utilization, Risk, Risk Analysis, Scripting (Scripting Languages), State Laws and Regulations, Strategic Planning, Systems Maintenance, Technical Support, Technical Writing, Test Case, Test Plan/Schedule, Test Scripts, Testing, Time Management, Trade-Off Analysis, Training Program, Training/Teaching, Usability Engineering, Writing Skills
LOCATION
Vancouver, WA
POSTED
30+ days ago

Overview:   

 ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Analyst 3 will partner with business stakeholders to analyze operations, document current and future state processes, identify, evaluate, and recommend alternative solutions. The role supports planning and execution of business and change initiatives by gathering requirements, developing business cases, assessing risks, and aligning solutions with strategic objectives. Responsibilities include facilitating interviews and workshops, resolving conflicting inputs, supporting project planning, testing, and change management, and producing clear documentation and training materials. The ideal candidate has progressive technical experience in business analysis and project/change management, strong process improvement skills, and hands-on experience with requirements analysis, UAT, and stakeholder communications, preferably within complex or regulated environments. This full-time position is located in Vancouver, WA.    
 
Pay Rate: $45.08 - $64.41
 
Benefits: 

  
Paid holidays: 11 
PTO: Starting at 10 days 
Sick Leave: Up to 56 hours per year (prorated based on start date) 
EAP: Employee Assistance Program 
Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) 
Other benefits include the following: Calm App, LifeBalance Discount Program 
Responsibilities:   

  Support business stakeholders and facilitate gathering and analyzing information using standard tools and approaches to: Clarify business operations, functions, and problems.  Document/map current and future state.  Identify solution alternatives, evaluate the alternatives, and define procedures.  Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives.  Research, interview internal customers / end-users, stakeholders, and other interested internal parties to gather and understand customer / end-user requirements and/or business process, procedure, or workflow development, present solution recommendations to management and stakeholders for consideration and approval. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information and recommendations and other project considerations as appropriate.  Evaluate proposed and in-flight Transmission Field Services initiatives, including:  Assisting with the preparation of business cases in support of TFAI's stakeholders/customers by:  Conducting interviews with stakeholders to identify requirements. Drafting/developing requirement documentation for review by TFAI manager. Assisting managers with: Strategic Planning and decision-making and internal controls by collecting and presenting decision support materials. Risk assessment by working with a wide array of subject matter experts to fully understand the impact of a proposed change. Educating stakeholders/customers how to use ad-hoc reporting capability. Assist with the development of assessments of operational, cultural, and organizational capabilities, resources, and risk factors. Provide recommendations as to whether ongoing programs, projects, operational processes, and IT support systems should be initiated, eliminated, or redesigned. Recommendations should include verification that initiative outcomes can be successfully managed, integrated, and implemented.  Assist with the performance of risk analysis by considering multiple risk factors, including:  Cost vs. benefit for Transmission and the Agency Cross-functional impact  Effectiveness of cost and project management controls Level of effort required for project completion.  Support the coordination of planning and execution milestones, schedules, and tasks to facilitate successful completion of assigned initiatives by developing project plans and communication strategies for review and approval by the TFAI manager. Identify project deliverables and deadlines, including coordination of communication plans, change management plans, "as is" and future state assessments, user guides, desk manuals, and other necessary support tools.  Recommend program evaluation criteria and procedures that incorporate performance metrics, compliance requirements, and lessons learned.  Recommend programmatic and process changes to functional managers based on trends and stakeholder feedback.  Provide organizational and process analysis, reengineering, program planning and evaluation, and transition planning to facilitate the successful development and implementation of Transmissions business and strategic initiatives.  Assist with the analysis of organizational structure, functions, and processes to recommend changes for more effective allocation of resources, personnel utilization, management practices and procedures, systems and controls, delegations of authority, operational methods, and organizational efficiency.  Recommend methods for enhancing the efficiency and effectiveness of projects, programs and procedures through process modification and application of evolving technology.  Maintain regular, consistent, and effective communication regarding project / assignment status and concerns, with appropriate parties, including the manager, project manager, stakeholders, project team, business analyst team, etc. Collaborate with subject matter experts to convey the management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with project PM, business leads and appropriate manager / personnel to reconcile and determine acceptable "tradeoffs". As requested, perform appropriate testing of recommended and/or management-approved solutions, which may include creating / drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or mitigation measures. Provide Quality Assurance (QA) and/or User Acceptance (UA) testing to analyze, create, and execute test cases and scripts, verifying that configurations are functioning as designed and aligned with requirements. Develop /draft documentation to 1) analyze and validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer. Assist management with integrating and aligning Transmission Field Services training programs and processes with other wide initiatives by conducting training needs assessments with stakeholders and clients, compile functional and training requirements, identify training needs, and organize recommendations of training solutions and approaches.  Provide/facilitate training for Transmission Field Services on Cascade, Vegetation Management System, Service Request System, and training to support business process improvement efforts and operational excellence initiatives. Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes. 
Requirements:   Bachelor or associate degree in Business Administration, Management, Organizational Development, Accounting, Computer Science, or a closely related discipline is preferred: 8 years of experience is required with an applicable bachelor's degree. 10 years of experience is required with an applicable associate degree. 12 years of experience is required without a degree or applicable degree. Experience should include direct experience in business analysis and/or project management and be progressively more technical in nature. Direct work experience and knowledge of analysis and change management principles and methodologies with a solid understanding of how analytics and change management support the change process. Demonstrated experience with analysis, project and change management approaches, tools, and phases of the project lifecycle. Experience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing optimization strategies and implementing solutions. Experience in performing requirements analysis, and documenting/communicating the results of your requirement gathering to customers and leadership. Experience developing user scripts and performing user acceptance testing. Experience implementing new systems/procedures and providing training to peers/customers on this implementation. Demonstrated experience with large-scale organizational change efforts.  Demonstrated experience developing and executing communication plans and strategies for medium sized companies.   Demonstrated experience with the Prosci methodology for Change Management. Demonstrated experience with International Institute of Business Analysis methods.  Energy/utility industry experience. Experience in asset management, analyzing data and developing strategies.  Training/Facilitator experience or technical writing experience a plus. Valid U.S. Driver's License is required. Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.   
 
Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.   
 
ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.   
 
If you have any questions about the job posting, please contact recruiting@acsprostaffing.com
 
If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com\n \nApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE3NjgzLjg3NjlAYWNzcHJvc3RhZmZpbmdjb21wLmFwbGl0cmFrLmNvbQ

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Automation and Control Strategies Group, INC. dba ACS Professional Staffing