Business Analyst 2

Epitec, Inc

Englewood Cliffs, NJ

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JOB DETAILS

SALARY

$35–$40 Per Hour

SKILLS

Administrative Skills, Analysis Skills, Business Analysis, Business-to-Business (B2B), Continuous Improvement, Cross-Functional, Customer Satisfaction, Customer/Client Research, Documentation, Documentation Plan, English Language, Korean Language, Leadership, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multilingual, Multitasking, Problem Solving Skills, Process Improvement, Project Execution, Project/Program Coordination, Project/Program Management, Strategic Planning, Team Player, Writing Skills

LOCATION

Englewood Cliffs, NJ

POSTED

3 days ago

Job Title: Business Analyst II
Contract Duration: 6 months
Location: Englewood Cliffs, NJ
Work Arrangement: Onsite
Pay Range: $35-$40/hour

Role & Responsibilities

Service Planning & Administrative Support: Oversee and execute administrative functions, including the review and documentation of service plans, project progression, and key discussions to ensure alignment with organizational goals.
Project Support: Provide comprehensive support for project management activities, including report generation, presentation development (e.g., PowerPoint), and meeting note documentation to facilitate seamless project execution.
Cross-Departmental Collaboration: Foster collaboration across departments to enhance B2B customer satisfaction, ensuring alignment with customer expectations and organizational objectives.
Reporting Preparation: Assist in the preparation of strategic reports for senior leadership and the Global HQ office in Korea, ensuring accuracy, relevance, and timeliness.
Process Improvement: Develop and optimize B2B service processes in collaboration with stakeholders, leveraging strategic thinking and customer feedback to drive continuous improvement.
Strategic Target Alignment: Contribute to the preparation of strategic initiatives and collaborative efforts to achieve team targets, ensuring alignment with broader organizational goals.

Skills and Qualifications

5+ years of experience in administrative support, project management, and cross-functional collaboration, with a focus on B2B service planning and process improvement.
Bilingual proficiency in English and Korean, with advanced reading and writing skills required for seamless communication with global teams and stakeholders.
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook, to support reporting, presentations, and documentation.
Strong project and program management skills, with a proven ability to plan, coordinate, and execute projects and events efficiently. Experience with Smartsheet is a plus.
Exceptional relationship-building and stakeholder management skills, with the ability to collaborate internally and externally across all organizational levels.
Strategic thinking and problem-solving abilities, with a focus on aligning B2B service processes with customer expectations and team objectives.
Adaptability and resilience to thrive in fast-paced, dynamic environments while managing multiple priorities effectively.
Analytical mindset with a self-driven approach to continuous learning and process optimization.

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About the Company

Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

EMPLOYEE BENEFITS

Professional Development, 401K, Employee Referral Program, Life Insurance

FOUNDED

1978

WEBSITE

https://epitec.com/