Burglary Monitoring Specialist - Richfield MN

Best Buy

Minneapolis, Minnesota

JOB DETAILS
LOCATION
Minneapolis, Minnesota
POSTED
13 days ago

As the Burglary Monitoring Specialist, you will be part of a crucial overnight team that protects Best Buy people, property, and stores across the country. You'll actively monitor security platforms to detect burglary risks, escalate real-time threats, and provide immediate support to field leaders and law enforcement when incidents occur. Successful candidates thrive in a fast-paced environment, stay alert and analytical throughout long shifts, and take pride in keeping our employees and communities safe.

This is a full-time in-office position based at our Best Buy campus in Richfield, Minnesota, supporting overnight monitoring operations from 7:30 PM to 8:30 AM CST. Shifts are structured in 8-hour rotations (40 hours per week).

What you'll do

  • Monitor CCTV and security platforms to identify questionable activity or potential burglary risk
  • Evaluate active alarms and alert Key Holders and law enforcement when action is needed
  • Act as the first-line liaison during burglary incidents before handing off to store leaders
  • Capture pictures, video, incident summaries, and real-time information during events
  • Provide nightly End-of-Day reporting, including incident summaries and key findings
  • Track and analyze burglary methods, trends, and high-risk locations to recommend preventive strategies

Basic qualifications
  • High school diploma or GED
  • 1+ years of experience working in customer service, analytics, security, or a related role
  • 1+ years of experience with strong written communication skills, including documentation and report writing
  • Ability to work overnight shifts

Preferred qualifications
  • Experience working at a Best Buy store, Geek Squad Repair Depot, or a Best Buy Distribution Center
  • 6+ months of CCTV or alarm system experience and incident reporting (Securitas, Everon/Everbridge, LVT, etc.)
  • 6+ months of experience with Microsoft Office tools including Word, Excel, SharePoint, and PowerPoint
  • Background in law enforcement, asset protection, crisis response, or similar environments
  • Ability to work independently and as part of a team in fast-paced situations, with strong written and verbal communication skills

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Keywords: Resident Assistant, Location: Minneapolis, MN - 55423

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/