Building Automation System Lead Operator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Building Automation System Lead Operator – JLL What this job involves: JLL is seeking a Building Automation System Lead Operator to join our facilities team. This position combines technical expertise with leadership responsibilities, ensuring optimal performance of computerized building automation systems while providing day-to-day oversight of the operator team. You will play a critical role in monitoring and managing building systems to maintain optimal operating conditions (temperature, humidity, static pressure, schedules, amps, etc.) while leading a team that provides 24/7/365 coverage. This role offers the opportunity to work with advanced building technology while developing your leadership and team management skills in a dynamic, mission‑critical environment. JLL is committed to your professional growth. We provide comprehensive onboarding and ongoing training on WebCTRL and other BMS platforms, leadership development programs for technical professionals transitioning into supervisory roles, and mentorship from our senior facilities management team.What your day-to-day will look like: Building Automation System Operations Monitor alarm screens across various BMS (Building Management System) platforms to ensure systems operate within specified parametersManage and dispatch alarms on various BMS systems, prioritizing critical issues and coordinating responsesReview pass‑down communications and emails from previous shifts to maintain situational awarenessReview Corrigo for any open Priority Work Orders and ensure timely resolutionReview all alarm screens from the previous 24 hours to identify trends and recurring issuesNotify end users during off‑hours regarding equipment in alarm statusEscalate site BMS alarms to customers, Sr. Operations Manager, Sr. Facilities Manager, and Facilities Manager as appropriateDirect responses to major incidents impacting site operations and prioritize responses to critical alarms during site outagesCoordinate and administer client‑specific work permitting processesTeam Leadership and Management Lead and manage a team of building automation system operators, ensuring continuous 24/7/365 coverageCreate and manage work schedules for the Building Automation System operator team to ensure 24/7 coverage is maintainedApprove and process employee timecardsReview and approve or deny PTO (Paid Time Off) requestsConduct quarterly check‑ins with team members to provide guidance and supportConduct performance reviews for direct reportsAddress performance issues and implement disciplinary actions for employees when necessaryEnsure all required training is completed on time for team membersPrepare and review emails regarding shift issues and alarm notificationsComplete other duties as assignedRequired Qualifications High School Diploma or equivalentMinimum 2‑3 years of hands‑on experience with Building Automation Systems (BAS)Experience with WebCTRL preferred, but candidates with transferable experience on other BMS platforms will be consideredGeneral understanding of building automation systems and how they integrate with facility operationsKnowledge of commercial HVAC equipment and how it is controlled and alarmed in an industrial/commercial environmentProficiency in Microsoft Word, Excel, and other Microsoft Office Suite programsStrong written and verbal communication skills to effectively communicate with all customers, team members, and stakeholdersAbility to function effectively in a dynamic work environmentAbility to learn new concepts and ideas quicklyDemonstrated ability to multi‑task and work both in a team and independentlyPreferred Qualifications Leadership experience preferred but not required. Candidates with strong technical BAS background and demonstrated leadership potential (team coordination, mentoring, project leadership) will be considered for a developmental track into the lead role.Additional preferred qualifications include:Trade School education with an emphasis on HVAC systemsSpecialized training or certification in BAS (Building Automation Systems) or HVAC SystemsPrevious experience working in CMMS (Computerized Maintenance Management Systems)Experience leading or supervising technical teams in a 24/7 operational environmentFamiliarity with multiple BMS platforms beyond WebCTRLExperience conducting employee performance evaluations and progressive disciplineWe welcome applications from candidates who meet most, but not all, of the preferred qualifications.Location: San Jose, CAWork Shift: Monday through Friday, 7:00 AM to 3:00 PMThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position: 91,520.00 – 91,520.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location: On‑site – San Jose, CAPersonalized benefits that support personal well‑being and growth 401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyFor candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.For additional details please see our career site pages for each country.We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.#J-18808-Ljbffr