Building Automation and Security Specialist

Raleigh City Council

Raleigh, NC

JOB DETAILS
SALARY
$58,000–$87,000 Per Year
SKILLS
Asset Management, Automation, Automation Systems, Automotive Repair and Maintenance, Building Restoration, Building Systems, Class C License, Communication Skills, Computer Science, Construction, Construction Management, Control Systems, Customer Relations, Data Management, Detail Oriented, Driver's License, Emergency Response, Equipment Replacement, HVAC, Hardware Quality Assurance, High School Diploma, Home Automation, IP (Internet Protocol), Identify Issues, Infectious Diseases, Information Technology & Information Systems, Information/Data Security (InfoSec), Intellectual Property (IP), Law Enforcement, Mail Services, Maintenance - Electrical, Maintenance Services, Multitasking, Network Administration/Management, Network Cable, Network Configuration Management, Network Programming, Network Protocols, Network Testing, On Call, Operational Support, Operations Security (OPSEC), Power Outages, Preventative Maintenance, Problem Solving Skills, Project Management Software, Project/Program Management, Property Maintenance, Protocol Analysis, Roadway Construction, Root Cause Analysis, Schematics, Secondary School, Service Delivery, Software Administration, System Operations, System Test, Systems Administration/Management, Team Player, Technical Support, Technical Writing, Testing, Vehicle Fleets
LOCATION
Raleigh, NC
POSTED
2 days ago

Building Automation and Security Specialist

Salary

$58,000.00 - $87,000.00 Annually

Location

Central Communications Center, 2320 Westinghouse Boulevard, Raleigh, NC

Job Type

Full-Time

Job Number

2026-00568

Department

Integrated Facility Sv-Eng Svs

Opening Date

07/24/2026

Closing Date

8/7/2026 11:59 PM Eastern

Work Hours

Monday - Friday; 8:00am - 5:00pm

Hiring Range

$58,000.00 - $72,500.00

  • Description
  • Benefits
  • Questions

Job Description

The City of Raleigh Engineering Services department is seeking a skilled Building Automation and Security Specialist. This position performs skilled repair in the maintenance of building automation and control systems. Troubleshoots a wide range of technical components, including controllers, control programs, networks, etc. This employee performs diagnostics tests and resolves technical issues by operating applicable equipment and tools.

About You:

Youre someone who brings excellent communication skills, a positive attitude, and a passion for delivering exceptional service within the building automation field. You thrive in a collaborative environment, enjoy building strong relationships with customers and teammates, and approach challenges with professionalism and a solutions-focused mindset. Youre eager to learn, adapt to new technologies, and take pride in producing high-quality work. The ideal candidate will be dependable, motivated, and committed to helping create more efficient building systems.

About Us:

Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. The position is assigned to the Integrated Facility Services Division, which is responsible for a broad spectrum of services to improve the efficiency of building systems and operations including security and access, asset data management, City mail services, capital planning, and utility data management for the reduction of energy consumption.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

  • Troubleshoots technical components by identifying issues, conducting root cause analysis, performing diagnostic testing, troubleshooting hardware and software, diagnosing network issues, addressing database problems, resolving storage issues, and troubleshooting power related issues
  • Performs work in the field to resolve problems and replace defective equipment for controllers, Electronic Access Devices, and Video Recording devices, servers, and IP Cameras. Resolves cable and communication issues, and power problems
  • Conducts verification testing to ensure contractors meet specifications for new installations or modified solutions in Building Automation, Electronic Security Access, and Video Management Systems. Documents test results by providing a test report
  • Configures network settings for IP cameras, controllers, intercom systems, and video recording servers. Collaborates with City IT on network configurations. Programs schedules for Building Automation and Electronic Security Access, and performs user and role management for Building, Automation, Video Management, and Electronic Security Access systems
  • Performs on-call rotational duties, inclement weather duties, and emergency response. Supports a rotational shift for weather-related events or emergency operation support. Serves in an on-call capacity and plays a key role in emergency situations involving automation systems. Provides pertinent information related to power outages and system outages and restorations through the building automation system
  • Utilizes a building automation system platform and project management software to make control setpoint changes, troubleshoot problems, and generate historical energy data reports for the Building Automation System. Configures access rights, personnel data, and credential data, and generates Security Access reports
  • Reviews and captures video evidence using the Video Management System application. Collaborates with law enforcement to provide video evidence and grant access to IP cameras
  • Performs related work as required

Typical Qualifications

Education and Experience:

Associates Degree or 2 Years of College in HVAC Technology, Building Automation Technology, Information Technology, Computer Science or related field; 3 to 5 years experience in the maintenance and repair of automated building climate control, security or related systems

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Required Licenses or Certifications

  • Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Additional Information

Knowledge of:

  • Network protocols
  • Control systems, preventative maintenance, and electrical schematics
  • Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skill in:

  • Technical writing, oral presentation, managing multiple projects
  • Security Access, Building Automation and Video Management Applications and solutions
  • Providing technical support to customers
  • Attention to detail

Ability to:

  • Use a Multimeter, Protocol Analyzer, and Network Cable tester to troubleshoot problems
  • Discuss issues with project managers, site staff and team members
  • Track and organize workload. Maintain confidentiality
  • Collaborate with a team of technicians to complete a project

ADA and Other Requirements:

Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Employees may occasionally work in office or similar indoor environments, outdoor environments, street environment (near moving traffic), construction sites, confined space, and in a vehicle.

Work Exposure:

Employees may occasionally work with individuals who are hostile or irate, in extreme cold (below 32 degrees), extreme heat (above 100 degrees), communicable diseases, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances, and loud noises.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the Citys benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.

01

Please select your highest level of education completed.

  • Some high school
  • High school diploma (or GED)
  • Some college
  • Associates degree or 2 Years College
  • Bachelors degree
  • Masters degree
  • PhD or other professional degree

02

How much relevant or comparable work experience do you have in maintenance and repair of automated building climate control, security or related systems?

  • None
  • Less than 1 year
  • 1 to less than 2 years
  • 2 to less than 3 years
  • 3 to less than 4 years
  • 4 to less than 5 years
  • 5 to less than 6 years
  • 6 to less than 7 years
  • 7 to less than 8 years
  • 8 to less than 9 years
  • 9 to less than 10 years
  • 10 years or more

03

Do you have a valid North Carolina Drivers License Class C or the ability to obtain one within 60 days of hire?

  • Yes, I currently have a valid NC Drivers License.
  • I do not currently have a valid NC Drivers License, but I can obtain one within 60 days of hire.
  • No, I do not currently have a valid NC Drivers License and NO, I cannot obtain one within 60 days of hire.

04

Have you ever been terminated or forced to resign from a position?

  • Yes
  • No

05

If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.

Required Question

Employer City of Raleigh North Carolina

Address 222 W. Hargett St.

Raleigh, North Carolina, 27601

Website https://raleighnc.gov

About the Company

R

Raleigh City Council