Business Development, Business Growth, Communication Skills, Construction, Credit Cards, Customer Relations, Customer Relationship Management (CRM), Exceeded Sales Goal, Forecasting, Mathematics, Microsoft Excel, Profit & Loss Management, Resolve Customer Issues, Revenue Growth, Sales Management
LOCATION
Charlotte, NC
POSTED
30+ days ago
Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.
Job Description: Builder Account Manager
Reports To: Branch Manager
Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal. Primary Responsibilities:
Manage the profitability, growth, and retention of existing business
Communicate with clients to ensure that all their needs are understood and met
Develop new business opportunities with existing clients
Resolve customer complaints in a quick efficient manner
Forecast future growth opportunities
Local representation at industry association and client events
Desired Skills and Experience:
Construction experience is preferred
Outstanding face-to-face client communication skills required
Proven track record of successfully managing customer relationships
Ability to work in a fast-paced environment
Strong mathematical and Excel skills
Salary & Benefits
Base salary + Commission/Bonus
Health insurance- 100% of employee premium paid by Artisent Floors
Dental, Vision, Supplemental insurance: Available as employee paid benefits