Builder Account Manager

Elite Flooring, proudly part of Artisent Floors

Charlotte, North Carolina

JOB DETAILS
SKILLS
Business Development, Business Growth, Communication Skills, Construction, Credit Cards, Customer Relations, Customer Relationship Management (CRM), Exceeded Sales Goal, Forecasting, Mathematics, Microsoft Excel, Profit & Loss Management, Resolve Customer Issues, Revenue Growth, Sales Management
LOCATION
Charlotte, North Carolina
POSTED
30+ days ago
Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.

Job Description: Builder Account Manager

Reports To: Branch Manager

Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.
Primary Responsibilities:
  • Manage the profitability, growth, and retention of existing business
  • Communicate with clients to ensure that all their needs are understood and met
  • Develop new business opportunities with existing clients
  • Resolve customer complaints in a quick efficient manner
  • Forecast future growth opportunities
  • Local representation at industry association and client events
Desired Skills and Experience:
  • Construction experience is preferred
  • Outstanding face-to-face client communication skills required
  • Proven track record of successfully managing customer relationships
  • Ability to work in a fast-paced environment
  • Strong mathematical and Excel skills
Salary & Benefits
  • Base salary + Commission/Bonus
  • Health insurance- 100% of employee premium paid by Artisent Floors
  • Dental, Vision, Supplemental insurance: Available as employee paid benefits
  • Paid time off (PTO)
  • 401(k)/Roth matching
  • Holidays: Company- paid holidays
  • Vehicle allowance
  • Credit Card for gas and expenses

About the Company

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Elite Flooring, proudly part of Artisent Floors