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Build-A-Bay (BAB) Product Manager

Snap On

Kenosha, Wisconsin

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JOB DETAILS
SKILLS
AutoCAD, Automotive Industry, Automotive Repair and Maintenance, Best Practices, Blueprints, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Claims Processing, Cross-Functional, Customer Experience, Customer Relations, Design Evaluation, Detail Oriented, Documentation, Feasibility Analysis, Field Sales, Financial Transactions, Identify Issues, Industry/Trade Analysis, Installation Guide, Maintain Compliance, Manufacturing, Market Analysis, Market Segmentation, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, Onboarding, Operational Strategy, Partner Sales, People Management, Pricing, Problem Solving Skills, Process Management, Product Costing, Product Development, Product Documentation, Product Engineering, Product Management, Product Positioning, Product Pricing, Product Programs, Product Strategy, Product Support, Profit & Loss, Project Tracking, Public/Media/Press/Analyst Relations, Sales, Sales Analysis, Sales Management, Sales Prospecting, Sales Support, Sales Training, Salesforce.com, Sarbanes-Oxley Act (SOX), Software Design, Team Player, Technical Leadership, Technical Support, Technical/Engineering Design, Training/Teaching, Willing to Travel
LOCATION
Kenosha, Wisconsin
POSTED
3 days ago
Overview

Product Manager - Build-A-Bay and Parts Room Solutions

(Full-Time | Travel up to 80%)

About the Role

Snap-on is seeking a highly skilled, motivated Product Manager to support and grow our Build-A-Bay (BAB) and Parts Room product lines. In this role, you will combine market insight, product expertise, and strong collaboration skills to support sales, guide product development, and ensure exceptional customer experiences. You will work cross-functionally with engineering, manufacturing, suppliers, installers, and the sales field to maintain a competitive product line and deliver high-quality solutions.

This position is ideal for a detail-oriented problem solver who excels in a matrix environment, thrives on collaboration, and enjoys supporting both technical and customer-facing activities.

Responsibilities

Key Responsibilities

Market Analysis & Product Strategy
  • Develop and maintain comprehensive market analyses for the U.S. stationary storage and parts-room market, identifying customer segments, competitive offerings, and product positioning opportunities.
  • Provide strategic recommendations based on industry trends, customer needs, and product performance.
  • Partner with field sales to identify new product opportunities and evaluate feasibility, cost, and expected demand.
  • Contribute to product development initiatives to strengthen competitive advantage.
Supplier & Product Management
  • Partner with Snap-on manufacturing (Algona) and third-party BAB suppliers to obtain quotes, pricing, and product information.
  • Negotiate pricing and terms and make informed decisions on the acceptance of quotes based on company standards.
  • Maintain strong working relationships with Snap-on Tool Storage Product Managers and engineers to stay current on product updates and enhancements.
  • Recommend improvements related to product quality, cost, and installation efficiency.
  • Manage and maintain accurate part numbers, including new, superseded, or discontinued items, in LN and Salesforce.
Sales Support & Technical Guidance
  • Assist the sales team by preparing quotes, reviewing drawings, and recommending design adjustments that enhance customer solutions.
  • Maintain up-to-date quoting tools, product manuals, and configurators for field representatives and the BAB team.
  • Deliver quarterly product training to the sales organization to improve competence and confidence in product offerings.
  • Share ongoing product updates and technical information with both internal teams and the sales field.
Design, Engineering & CAD Oversight
  • Provide expert consultation on BAB and Parts-Room design best practices.
  • Review CAD drawings for accuracy and ensure alignment with specifications and feasibility requirements.
  • Interpret blueprints and evaluate design feasibility based on space, scope, and customer needs.
  • Attend client meetings as needed to support design discussions and provide technical clarity.
Process & Project Oversight
  • Prepare margin analyses for all sold projects to ensure profitability and strategic alignment.
  • Ensure all processes, documentation, and financial transactions comply with Sarbanes-Oxley (SOX) guidelines.
  • Support order tracking as needed, providing backup to the BAB program specialist.
  • Participate in Snap-on's Value-Added Creation Process and RCI initiatives to improve customer experience and operational efficiency.
Installer & Warranty Management
  • Oversee BAB installers to ensure adherence to established installation standards and procedures.
  • Support evaluation, onboarding, and training of new installers; maintain relationships with legacy installers to reinforce best practices.
  • Troubleshoot and resolve installation challenges as they arise.
  • Evaluate warranty claims, verify validity, and ensure appropriate resolution.

Qualifications

Qualifications
  • Bachelor's degree in a relevant field or equivalent experience.
  • 5-7 years of related industry experience.
  • Minimum of two years of sales management experience with direct reports in the automotive service industry.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Experience with AutoCAD or similar design software is a plus.
  • Ability to build and maintain strong internal and external relationships.
  • Strong professionalism with the ability to manage

About the Company

S

Snap On

Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education. Snap-on also derives income from various financing programs to facilitate the sales of its products and support its franchise business. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. Founded in 1920, Snap-on is a $3.7 billion, S&P 500 company headquartered in Kenosha, Wisconsin.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing - Other
WEBSITE
http://www.snapon.com

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