If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Restaurant Manager for Ristoranté Brissago at the Grand Geneva Resort & Spa, you will coordinate the activities of the outlets staff to deliver quality product and service to restaurant customers.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
Interview, select, train, supervise, counsel, and discipline restaurant staff for the efficient operation of the outlet
Organize and conduct pre-shift and departmental meetings
Schedule and direct staff in their work assignments
Interact positively with customers, promoting hotel facilities and services
Resolve problems to satisfaction of involved parties.
Organize special events in the restaurant
Maintain rapport with all departments and attend relevant meetings
Control reservations in a manner that fully utilizes space but does not affect ability to provide quality service
Ensure food quality and service standards are met
Maintain profitability of outlet to support overall hotel operation
Control payroll and equipment costs
Utilize computer to accurately charge customers, create forecast and revenue reports, and write correspondence
Support the entire food and beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing
Perform other duties as assigned
What do you bring to the role?
Bachelor's degree in related field preferred
Previous F&B management experience required, preferably in a destination restaurant or steakhouse environment
Fine dining experience required
Thorough wine knowledge preferred
Excellent written and verbal communication skills
Strong administrative skills
Professional demeanor
Ability to work well under pressure and deal with stressful situations during busy periods
Ability to interact with people at all levels of the organization in a professional manner
Ability to walk, stand, and/or bend continuously to perform essential job functions
Must be able to lift up to 70lbs
Ability to work nights, weekends, and holidays
What's in it for you?
A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
"Two for one" movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Additional Information