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Bridal Registry Manager

Tipton and Hurst

Little Rock, AR

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JOB DETAILS
SKILLS
Accounts Receivable, Communication Skills, Credit Cards, Customer Relations, Customer Support/Service, Gardening, Leadership, Lift/Move 30 Pounds, Onboarding, People Management, Product Pricing, Resolve Customer Issues, Retail, Retail Sales, Returns Processing, Sales, Sales Management, Team Lead/Manager, Time Management, Transaction Processing/Management, Trend Analysis
LOCATION
Little Rock, AR
POSTED
2 days ago
Description

Tipton & Hurst is a third-generation family-owned florist and specialty home & gift retailer headquartered in Little Rock, AR, with five retail locations in the greater Central Arkansas area. Since 1886, Tipton & Hurst has been constantly evolving, innovating, and raising our own expectations, all with the goal of satisfying yours. We work to make sure that every plant, every flower, every gift, and every interaction meet the Tipton & Hurst standard of excellence.

Tipton Hurst is recruiting for a full time Bridal Registry Department Manager in Fine China & Silverware at our Heights location. The individual oversees the sale of fine china, silverware, and related tableware in a specialty retailer. Maintaining knowledge of the latest trends and styles in the industry in providing guidance and advice to new brides and customers specializing in high-end luxury products. You must be comfortable working in a fast-paced environment and excel in building strong relationships with customers.

Job responsibilities:

§ Manage staff by hiring, training, and onboarding and providing feedback.

§ Maintain knowledge of the latest trends and styles.

§ Able to identify quality materials and craftsmanship, as well as communicate the features and benefits to customers.

§ Coordinate bridal registry and high value customer orders.

§ Maintain the appearance of the sales floor including ordering of product and inventory.

§ Process sales transactions using point-of-sales, handling cash, and credit card payments.

§ Process returns and exchanges in a professional and efficient manner.

§ Resolve customer complaints in a timely manner ensuring excellent customer service.

§ Ensure products are properly priced and labeled.

§ Collaborate with other team members to achieve departmental goals and in providing excellent customer service.

§ Collaborate and assist the Sales Manager managing the home and gift departments.

Requirements

§ Retail sales experience.

§ Proven ability to motivate and lead a team.

§ Excellent communication and customer service skills to interact with customers.

§ Ability to lift to thirty pounds with ease.

§ Flexibility to work in a fast-paced environment.

§ A positive attitude and lots of smiles.

About the Company

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Tipton and Hurst