Card Processing, Corporate Policies, Customer Support/Service, Food Delivery, Food Safety, Food and Beverage Industry, Housekeeping/Cleaning, Order Processing, Point of Sale (POS) Systems, Procedure Development, Restaurant, Safety/Work Safety, Waitressing
Main Duties
- Customer Care: Welcome guests with a smile, share menu options, and answer questions.
- Order and Service: Take accurate requests, send them to the kitchen, and deliver hot food and drinks quickly.
- Station Upkeep: Clear dirty plates, wipe down tables, and restock coffee or food items.
- Payments: Handle cash or card transactions using a point-of-sale (POS) system.
- Friendly Attitude: Enjoys talking to people early in the morning.
- Speed and Focus: Manages multiple tables at the same time during busy rush hours.
- Clean Habits: Follows basic health and food safety rules
- Position Summary
- The Breakfast Server will be responsible for providing high levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials.
- The Breakfast Server will perform customer service duties in a friendly and professional manner at all times and ensure that the customers have an enjoyable dining experience.
- Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures. Job Duties • Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, etc.). • Maintain familiarity with the composition of all menu items, including items available at the bar. • Serve food and beverages in a professional, courteous manner in accordance with company standards. • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements. • Clean and refill condiment sets for each table. • Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair. • Ensure storerooms are adequately stocked. • Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed yet allowing guests to finish their meal without feeling rushed. • Ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment. • At all times to be aware of and practice good customer service, assisting the guest in any way which does not adversely affect other customers.
- MUST HAVE VALID DRIVER'S LICENSEAND MUST BE ABLE TO WORK WEEKENDS AND HOLIDAYS. SHIFTS ARE FROM 5AM-10:30AM M-F & 6:30AM-11:30AM SAT & SUN
- POSITION IS PART TIME.
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Hilton Garden Inn, Ft. Washington, PA