Brand Experience Specialist

At Romeoville Toyota, we believe great customer experience begins with great people. We are not just selling vehicles, we are building relationships, creating opportunities, and supporting each other every step of the way.If you are ENERGETIC, POSITIVE , and enjoy connecting with people, we'd love to meet you!The Brand Experience Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.What you will do:Promote and seek out opportunities to deliver a top-notch customer experienceInteract with customers to identify their individual needs and opportunities for new/used cars sales presentationsWork closely with the BDC team to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRMConduct sales department service toursStay informed about new products, features, accessories, and their benefits to customersDeliver a friendly, professional experience in every interactionWhat we are looking for:Positive attitude and strong communication skillsPresentation skills to share information and respond to questions from groups of managers, clients, customers, and the general publicCustomer focused mindsetComfortable with technologySelf Motivated with a desire to learn and growWhat we offer:Competitive pay planHealth, dental, and vision benefitsPaid time off401KCareer growth opportunitiesWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr