Brand Advocate Analyst

Best Buy Co Inc

Richfield, MN

JOB DETAILS
SKILLS
Administrative Skills, Alliance/Partner Marketing, Analysis Skills, Best Practices, Content Management, Cross-Functional, Customer Experience, Customer Satisfaction, Data Analysis, Data Management, Demand Forecasting/Planning, Digital Asset Management, Incentive Programs, Industry/Trade Analysis, Market Share, Marketing, Merchandising, Microsoft Office, Performance Analysis, Performance Management, Pivot Tables, Problem Solving Skills, Product Lifecycle, Product Management, Relationship Management, Retail, Revenue Growth, Sales Management, Style Guide, Trend Analysis, Vlookups, Work From Home, eCommerce
LOCATION
Richfield, MN
POSTED
5 days ago

As a Brand Advocate Analyst on the Enterprise Product Management team, you'll analyze Best Buy's category performance and identify opportunities for improvement. You'll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy's customer satisfaction, revenue and market share. You'll contribute to content strategy, guidelines and best practices while identifying industry trends.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

  • Deliver engaging, differentiated brand content on behalf of your assigned vendor that meets Best Buy's style guide standards
  • Offer industry expertise in product data and digital experiences
  • Provide updates on product attributes, asset management and digital experiences throughout the product lifecycle
  • Analyze content performance provide recommendations to enhance the customer experience, improve conversion and grow incremental revenue
  • Escalate any issues or non-compliance situations through the appropriate channels
  • Maximize performance through effective partnerships and collaboration among peers and cross-functional teams.

Basic qualifications

  • 1 year of experience in e-commerce, retail, marketing, merchandising, data analytics, or demand planning
  • 1 year of analytical and problem-solving experience
  • Intermediate proficiency in Microsoft Office: Abilities to include v-lookups, pivot tables and formulas
  • Proven ability to influence without authority

Preferred qualifications

  • 2 years of experience in e-commerce, product content management, or data management
  • 2 years of basic data analysis experience with the ability to provide recommendations
  • 2 years of vendor/third party relationship management
  • Experience presenting to various levels within an organization

What's in it for you

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

  • Competitive pay

  • Great employee discount

  • Financial savings and retirement resources

  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

About the Company

B

Best Buy Co Inc

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/