Branch Relationship Manager

Consumers Bancorp Inc

Alliance, OH

JOB DETAILS
SKILLS
Analysis Skills, Banking Services, Business Development, Business Skills, Coaching, Communication Skills, Community Banking, Consumer Loans, Consumer Protection, Consumer Regulations, Customer Experience, Customer Relations, Customer Support/Service, Establish Priorities, Interpersonal Skills, Leadership, Loan Portfolio, Loans, Maintain Compliance, Mathematics, Microsoft Office, Office Equipment, Operations, Operations Management, People Management, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Regulatory Requirements, Relationship Management, Revenue Growth, Sales Operations, Sales Prospecting, Team Player, Writing Skills
LOCATION
Alliance, OH
POSTED
25 days ago

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Description

At Consumers National Bank, our employees are the driving force behind our mission: to make a difference in our communities. We foster a collaborative, community-focused culture where achievements are recognized, employees are empowered, and relationships matter both within our teams and with the customers we serve.

We are seeking a Branch Relationship Manager to lead our Alliance location. This role is responsible for the overall success of the branch, combining leadership, sales growth, and operational excellence. You will drive business development by expanding existing customer relationships and generating new deposit and lending opportunities, while also supporting and growing the branch's consumer loan portfolio.

In this position, you'll oversee daily branch operations to ensure efficiency, accuracy, and an exceptional customer experience. You'll lead, coach, and develop your team to meet performance and service expectations, fostering a positive, accountable, and customer-focused environment. You will also ensure adherence to all policies, procedures, and regulatory requirements, including compliance, security, and fraud prevention standards.

The ideal candidate is a relationship-driven leader who is passionate about community banking, motivated by sales and growth, and committed to developing high-performing teams. You bring a strong customer focus, sound judgment, and the ability to balance business results with an exceptional service experience.

We offer competitive compensation, a comprehensive benefits package, and a supportive, team-oriented work environment where you can grow as a leader and make a meaningful impact.

Background, credit, and employment checks are required.

Consumers National Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

Requirements

  • 4-year degree in a business-related field or a combination of education and experience
  • Minimum of 5+ years of service industry management experience, with current or prior banking experience preferred.
  • Experience calling on and developing business with current and prospective client base
  • Proven ability to manage and develop staff
  • Exceptional interpersonal, listening, written, and oral communication skills
  • Sound understanding of the laws and regulations related to consumer protection and lending
  • Well-developed analytical, mathematical, and creative problem-solving skills
  • Demonstrated commitment to excellence through continued involvement in external professional and community organizations
  • Ability to effectively prioritize and execute tasks while under pressure
  • Exceptional customer service skills with strong customer service orientation
  • Skilled in Microsoft Office Suite, banking software, and the use of regular office equipment

About the Company

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Consumers Bancorp Inc