Branch Operations Manager

At HomeTeam, we put people first.We make sure at HomeTeamyou have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’snext all-star player.

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Responsibilities:

Manages and coordinates all branch operations for pest control and the Taexx® system, including sales, marketing, installation, and service by performing the following duties.

As a HomeTeam Branch Operations Manager, you can expect to:

• Assists in the management of all branch operations in line with budgeted financial performance.
• Direct the activity of the sales department to achieve assigned goals. Work in the field with sales staff to evaluate and improve their sales skills.
• Direct the activity of the service department to achieve assigned goals. Work in the field with service staff to evaluate and improve their service skills.
• Direct the activity of the administrative department in maintaining accurate customer records, processing customer service requests, and preparing various management reports.
• Conduct department meetings and perform staff functions as necessary. Assist with recruiting, selecting and training all staff roles.
• Responsible for reviewing customer concerns, researching issues and providing solutions to ensure customer expectations are met.
• Manages all aspects of the home builder relationship at the local operational level and coordinates with corporate staff all efforts aimed at capitalizing on business with national/multi-market home builders.
• Analyze operational and financial projections and recommend strategies for achieving the goals set out in those projections.
• Develops and executes an effective sales and marketing strategy.
• Gains and maintains appropriate certification/licensing as required by the state and/or by branch management.

There’s plenty of perks too!

• Competitive pay $$ plus bonus
• $75K-$95K Annually 
• Company vehicle and gas card provided
• Comprehensive benefits package including medical, dental, vision
• Company paid life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid Time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment
• The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

• HomeTeam is the #1 pest management company to homebuilders
• Currently performs more the 2,000,000 services a year
• The company has exclusive technology with its uniqueTaexx®built-in pest control system during a home’s construction
• Pest Management Industry is growing and is a recession resistant line of business
• Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
• HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Minimum Requirements: 

• Must be 18 years or older with a high school diploma or GED; College degree preferred
• Must have experience with sales, marketing, and office administration
• Experience supervising, coaching, and developing staff
• High level of written and verbal communication skills
• 3 or more years’ experience in a management role

Physical Demands / Working Environment:

• Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: 
  • Safely use a ladder within the manufacturer's weight capacity  
  • Occasionally lift and carry up to 50 lbs. 

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer