Branch Office Manager

GROW YOUR CAREER WITH OUR TEAM! 

R.P. Marzilli & Company is an award-winning landscape contractor that builds and maintains complex ultra-high-end landscapes for our distinguished clients. We are dedicated landscape professionals who are committed to leading the industry in quality construction and highly satisfied clients. Due to ongoing growth, we are seeking an experienced Regional Office Manager to work as part of the Administration team. 

This role will require you to identify and resolve problems, communicate and work effectively independently and as part of a team, take initiative to maintain the momentum of the organizational requirements and exercise collaboration and attention to detail.

This position is based in our Williamstown MA location and also oversees the daily office operations of our Lee MA location.

POSITION SUMMARY:
Oversee the office administration of two branch offices of organization to ensure they run smoothly and efficiently. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions of this position include, but are not limited to, the following:

• General Office Management: ensure comfortable and efficient workspaces, coordinate maintenance and repairs for designated facilities, assist and coordinate IT requests, manage supplies and office services, establish and work within approved budget.
• Administrative Support: manage support staff to ensure phones are answered professionally and timely, visitors are welcomed, and support is available for managers and other staff as needed.
• Financial/Project Management: support financial and operations teams by managing contracts, issuing certificates of insurance, generating monthly invoices for the region and assisting with purchase orders.
• Human Resources Support: coordinate with HR team to assist with onboarding new employees, distributing uniforms, seasonal recalls and layoffs, etc.
• Technology: be an expert user of our landscape operations software Aspire to provide guidance and training to other users.
• Handle confidential and non-routine information.
• Work independently and within a team on special and nonrecurring, as well as ongoing, projects.
• Ensure efficient process and information flow for workload requirements.
• Consistently evaluate work and determine if further steps are needed to meet internal and external client expectations.
• Prepare and research information to determine process issues as requested by management.
• Maintain high standard of quality of all work performed.
• Communicate problems, client concerns, associate matters, etc. to the appropriate parties in a timely manner.
• Participate in departmental and training meetings.

KNOWLEDGE AND SKILL REQUIREMENTS:

• At least 5 years’ experience in an office management role.  Preference given to candidates who have experience managing satellite office(s).
• Experience managing support/reception staff.
• Previous experience in the landscape industry preferred.
• Expert proficiency in Microsoft Office suite of products.
• Demonstrate a strong attention to detail and problem solving.
• Demonstrate strong organizational skills and ability to multi-task.
• Demonstrate strong communication skills, both verbal and written.
• Ability to plan, prioritize, and organize a diversified workload.
• Demonstrate flexibility to perform duties as necessary.
• Ability to occasionally travel to company headquarters in Medway, MA.

WORKING CONDITIONS:
Work requires intermittent physical activity including bending, reaching and prolonged periods of sitting.

We are looking for a collaborative and adaptable self-starter who thrives in a fast-paced, complex work environment.  This is a challenging and highly rewarding opportunity that offers a competitive compensation plan.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.

A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.