Branch Manager - West Bend

Branch Manager - West Bend (Meijer Branch)Kohler Credit Union

Are you an experienced leader who enjoys developing teams, improving operations, and creating strong member relationships? Kohler Credit Union is looking for a Branch Manager to lead our West Bend - Meijer location and help drive both team success and exceptional service in our community.

This role is ideal for someone who thrives in a fast-paced financial services environment and is passionate about coaching others, building relationships, and ensuring smooth day-to-day branch performance.

What We Offer

We provide a competitive salary range of $61,000 to $71,900, along with a strong benefits package designed to support your life and career, including medical, dental, and vision coverage, a 401(k) with employer contributions, paid time off, tuition reimbursement, and ongoing professional development opportunities.

At Kohler Credit Union, we value growth, collaboration, and employee well-being. Our team members are supported with opportunities to advance their careers while contributing to a mission-driven organization focused on serving our members and communities.

About the Role

As Branch Manager, you will oversee all branch operations while leading a team focused on delivering excellent member service and achieving performance goals. You will be responsible for ensuring operational efficiency, compliance with policies and regulations, and maintaining a high standard of service.

Key Responsibilities

• Lead, coach, and support branch staff to achieve goals and grow professionally
• Oversee daily branch operations and ensure policy and regulatory compliance
• Deliver and model exceptional member service standards
• Manage cash operations, including vault and ATM balancing
• Identify opportunities to improve processes and streamline workflow
• Resolve escalated member issues with professionalism and care
• Support branch growth through member engagement and product education
• Conduct regular operational reviews to ensure accuracy and security
• Protect confidential member information and maintain data integrity

What We're Looking For

• Bachelor's degree in business, finance, or related field preferred, or equivalent experience
• At least 4 years of experience in banking or financial services, including leadership experience
• Strong communication, leadership, and team development skills
• Ability to meet performance goals and drive results
• Knowledge of retail banking operations and compliance standards

Schedule

• Monday-Friday: 10:00 AM - 6:00 PM
• Saturday: 10:00 AM - 3:00 PM

Join Us

If you're ready to take the next step in your leadership career and make an impact by guiding a team and strengthening member relationships, we encourage you to apply.

Applicants must be authorized to work in the United States without current or future sponsorship.