Branch Manager - Tampa, FL

JOB TITLE Branch Manager

This position offers a Competitive Salary annual Bonus opportunity an d attractive benefits plan including Company Paid health insurance a 401k w employer match company paid life insurance paid holidays & Paid Time Off PTO. This role provid es an auto allowance.

Job Description The Service Manager acts as the company representative to customers for the assigned service area & manages a service support team of Radio Frequency RF Technicians an office administrator & other s upport staff. The manager ensure s service center operations are efficient that appropriate response times & timelines are met & that the quality of work & customer service meets the highest standards for both demand services & contract services provided . Manager is to monitor all workflow processes & institute changes to maximize efficiency instilling a culture of continuous improvement & putting the customer first. This is a role that requires the manager to work proactively without direct supervision.

Main Areas of Responsibility

• Responsible for maintaining & expanding customer base & relations.
• Responsible for continuous improvement efficiency & effectiveness of the service center
• Oversee Technical Training of team
• Provides leadership management & development of hisher team.
• Responsible for monitoring & achieving cent er P&L targets.
• Responsible for implementing service cent er policies in their region.
• Responsible for all assigned company physical property inventory & assets.
• Responsible for service center budget construction & meeting exceeding fiscal goals

Knowledge Skills & other Requirements

• Understanding of customer expectations requirements

• Fulfils commitments to customers.

• Pro-active problem solving

• Able to work under pressure.

• Self-motivated & target driven.

• Good understanding of technical concepts Radio Frequency RF Communications LMR & T elecommunications

• Computer database experience

• Requires strong computer skills. Including creation of various reports & complex spreadsheets. Must be proficient in entire Microsoft Office Suite with a strong focus on Excel & Word. JOB TITLE Branch Manager

• Excellent motivational & communication skills

• Forward strategic thinking

• Experience of resource planning & understanding of budgeting.

• Able to travel for training & other activities.

• Provide recordkeeping as related to time worked attendance worker compensation reprimands & terminations.

Education ∨ Experience .

• High School Diploma Required
• Associate or bachelors degree preferred.
• Radio Frequency RF communications experience REQUIRED
• Technical understanding of RFLMR Communications Systems
• 3-5 years experience in Emergency Response line of work Fire Department Law Enforcement or Military leadership preferred.
• 3-5 years progressive management responsibilities required.
• Demonstrate d work under pressure to achieve assigned goals .
• Experience of resource planning & understanding of budgeting.
• Customer driven mindset
• Proficient in presenting to small groups of customers.

Candidates must pass a pre -employment background check drug screen and have a valid US Drivers License with an acceptable driving record. No suspensions within the past five years.