Banking Services, Budgeting, Communication Skills, Corporate Policies, Customer Experience, Customer Satisfaction, Customer Support/Service, Driver's License, Federal Laws and Regulations, Financial Services, Government, Liability Insurance, Loan Funding, Loan Origination, Loans, Market Share, Market Trend Analysis, Mortgage, Mortgage Lending, People Management, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Quality Monitoring, Real Estate Development, Real Estate Sales, Regulations, Residential Mortgages, Retail, Sales, Staff Motivation, Staff Training, State Laws and Regulations, Team Player, Writing Skills
Under the direction of the Regional Manager, manages branch staff activities including the origination, processing, closing and funding of mortgage loans within the branch. Assures excellent quality service is provided to our customers to maximize branch profits. Anticipates and prepares for the continued growth of the branch, making sure the branch is adequately staffed and personnel are trained to ensure achievement of the Company's objectives.
PrimeLending, a PlainsCapital Company, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we've been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.
Award-Winning Culture
Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.
#7 2023 Energage Top Workplaces in the USA
# 11 2023 Energage Top Workplaces in Financial Services
Top 25 2023 Fortune Best Workplaces for Women
Top 25 2023 Fortune Best Workplaces in Financial Services
Top 50 2023 Fortune Best Workplaces for Millennials
#11 2023 Fortune Best Workplaces in Texas
Scotsman Guide 2024 Top Workplaces
(Editor's Pick) #7 2023 Dallas Morning News Top Workplaces
Key Facts About PrimeLending
Established in 1986
Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company
#11 2023 Top Retail Volume, Scotsman Guide
#15 2023 Top Overall Volume, Scotsman Guide
400+ purchase, renovation, refinance and reverse mortgage products
National lender with coverage in all 50 states
2023 Best-in-Class Lender in 4 categories by MortgageCX
Branches located in 42 states
96% customer satisfaction rating
4.9 national average star rating on Google
22,000+ five star Zillow reviews
Awards
Energage Top Workplaces Awards
Great Place to Work
Scotsman Guide
The Dallas Morning News
Job Requirements
We are seeking a highly motivated and experienced Mortgage Branch Manager to join our team. The ideal candidate will have:
- Bachelor Degree in Business or related field, preferred
- Appropriate State licenses, if required
- Minimum of 3-5 years mortgage banking experience, with a minimum of 3 years supervisory experience
- Demonstrated ability to manage all phases of the residential mortgage origination process
- Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals
- Demonstrated judgment and decision making ability
- Excellent and effective presentation and communication skills, both verbal and written
- Must be active in the community, and in job-related organizations to enhance the network of beneficial contacts
- Stays informed of trends and developments in real estate market and competitive environment, as well as, of changes in rules and regulations pertaining to both private and government insured mortgages
- Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel
- Ability to work flexible hours
- Valid driver's license and current automobile liability insurance
- Ability to adjust to the changing mortgage environment
Responsibilities
The Mortgage Branch Manager is responsible for:
- Recruits, hires and trains branch personnel
- Motivates staff to achieve maximum production levels; conducts performance reviews and documents employee files according to company policies
- Monitors quality of loans originated by loan officers and ensures they are within Company policy guidelines
- Establishes and controls the branch's budget and income goals within predetermined guidelines as directed by the Company
- Oversees branch performance and communicates goals and policy changes on a regular basis to branch personnel
- Generates new business through contacts with builders, developers and realtors to expand market share
- Ensures all functions are in complete compliance with federal, state, regulatory, and Company policy and procedures
- Maintains a professional image and adheres to standards consistent with company policies and procedures
- Markets and promotes PrimeLending's financial products
- Originates loans and meets the Company's minimum production standards by taking complete and accurate loan applications, using PrimeLending's product set
- Other duties as assigned.