POSITION PURPOSE:
Provides assistance to designated officer(s) in their role as Commercial Loan Officer and Consumer Loan Officer. Provides front-line contact for all current and potential commercial and consumer loan customers. Performs majority of administrative paperwork and maintenance of existing customer accounts. Responsible for legendary service and proper phone etiquette while providing for customers.
DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY
Manages customer overdrafts, advance requests, loan requests, and extensions with discretion, communicating with officers when necessary. Must know bank and departmental policies for appropriate decision-making. Checks loan packets for exceptions, real estate evaluations, financial information, and insurance. Closes loans after meeting requirements and addressing exceptions. Reports policy or procedural issues to leadership for changes. Assists with commercial and personal loans from Centralia, Hallsville, Sturgeon, Boonville, Ashland, Mexico, Vandalia, Moberly, and other assignments. Works closely with officers and assistants in Commercial Lending, Consumer Lending, Mortgage Lending, and other Credit Administration personnel. Contacts various departments within the bank, title companies, insurance companies, attorneys, and government agencies. Must efficiently prioritize tasks in a fast-paced environment with frequent interruptions. Maintains Legendary Service Standards with customers and staff. Complies with banking regulations, including the Bank Secrecy Act and information security initiatives.
Training will take place in Columbia - Mileage will be reimbursed for training.
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.