This position involves providing exceptional customer service to patients both in person and by phone, ensuring timely and accurate processing of orders and documentation for insurance billing. The role requires handling inbound and outbound calls, verifying insurance, obtaining authorizations, and assisting with equipment downloads and functional tests. The ideal candidate has a high school diploma, at least one year of related experience, strong communication and organizational skills, and proficiency with multiple computer systems. This on-site role in Salem, OR, offers benefits such as insurance, 401(k), and tuition reimbursement. Physical demands include computer use, light lifting, and movement within an office environment. The position emphasizes teamwork, patient focus, and problem-solving to support quality healthcare delivery. Equal opportunity employer committed to diversity and inclusion.