Bank Management, Banking Regulations, Banking Services, Communication Skills, Cross-Selling, Customer Support/Service, Equal Employment Opportunity (EEO), FMLA (Family and Medical Leave Act of 1993), High School Diploma, Hindi Language, Insurance, Mandarin Chinese Language, Presentation/Verbal Skills, Technical Support, Telephone Skills, Time Management, Treasury Management, United States Department of Labor (DOL), Writing Skills
$1,000 Signing Bonus Available
Starting Pay $20-$24/hr, Depends on Experience
Branch Bankers provide stellar customer service, exhibit digital competency, and foster deposit growth.
Family and Medical Leave Act (FMLA) Poster | U.S. Department of Labor
Employee Polygraph Protection Act (EPPA) Poster | U.S. Department of Labor
“Know Your Rights: Workplace Discrimination is Illegal” Poster | U.S. Equal Employment Opportunity Commission
Keyword: bank experience, cash handling, customer service
Required Experience:
- Provide stellar customer service by greeting visitors, answering phones, maintaining a friendly/respectful demeanor, and ultimately providing solutions by performing basic transactions (cashing checks, making deposits, opening new accounts).
- Offer appropriate products and solutions (including Treasury Management and Merchant Card Services), provide tech support for online/mobile banking, and connect customers with appropriate departments for additional expertise as needed
- Increase deposit growth through 2x2x2 follow up, completing calling lists, and cross-selling during in-branch visits
- Maintain comprehensive knowledge of duties, regulations, and bank policies & procedures by completing assigned training in a timely manner
- Focus on community involvement by serving on and/or supporting local charities, chambers, and business partners (attend functions, answer questions, and build relationships
- Utilize excellent communications skills (both verbal and written)
- High School Diploma (or equivalent) is required
- Previous Teller or similar Customer Service experience preferred
Benefits:
Benefit package includes Medical, Dental, and Vision Insurance, 401k plan plus employer match, 13 paid holidays, PTO, Company-Paid Disability and Life Insurance, Tuition Reimbursement, Career Development and Promotion Opportunities (based on available openings, performance, and ability), employee events, monthly bonus potential, etc.
From: First Utah Bank