Bowling Food Court Utility Steward

Wildhorse Resort & Casino

Pendleton, OR

JOB DETAILS
SALARY
SKILLS
Background Investigation, Bussing, Cleaning Equipment, Communication Skills, Customer Satisfaction, Customer Support/Service, Equipment Maintenance/Repair, Follow Through, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 50 Pounds, Maintain Compliance, Regulations, Regulatory Compliance, Training/Teaching
LOCATION
Pendleton, OR
POSTED
10 days ago

WAGE RANGE: $15.00

OPEN UNTIL FILLED: 1ST PULL DATE JUNE 30, 2026

JOB SUMMARY

Primary responsibility is washing all restaurant dishes, glasses, utensils, and equipment. Ensures a supply of clean dinnerware at all times. Also responsible for equipment maintenance and cleaning and ensures stainless and dishes are clean and grease-free.

ESSENTIAL JOB FUNCTIONS:

  • Guest service ensures customer satisfaction through prompt, efficient, and quality staff service.
  • Washes dishes, glassware, silverware, and ashtrays.
  • Restocks into racks and shelves, glassware, dishes, silverware, and ashtrays.
  • Washes bus tubs, and silverware holders, and keeps sanitary all racks and cup holders.
  • Scrape off all soil, rinse items, place in the dishwasher, and wash some items by hand.
  • Daily maintenance of dishwasher equipment and reports any deficiencies to the supervisor.
  • Continuous maintenance of dishwasher and kitchen area as being clean and grease-free.
  • During slow times, assist with utility maintenance cleaning as directed.
  • Helps bussers lift bus trays to the dish area at peak times.
  • Takes clean dishes, silverware, and all glassware to the dining room as needed.
  • Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the Supervisor
  • During overload or staff shortage time, may function in a busser role.
  • Ensures compliance requirements are followed through regulatory laws, PP&P, department policies and procedures, codes, etc.
  • Participates and attends designated meetings, training, activities, etc., as directed.
  • Ensures operation of equipment, tools, materials, etc. are handled safely.
  • Promotes internal guest service standards by treating employees with courtesy and respect through a positive attitude.
  • Other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

MINIMUM QUALIFICATIONS:

  • Customer service experience.
  • Needs to work with water and chemicals.
  • Needs to follow written and oral instructions.
  • Needs to read and understand product labels.
  • Needs to stand and/or walk for long periods; able to perform repetitive motions with wrists, hands, and fingers; and able to lift and maneuver 50 lbs.
  • Effective communication skills - verbally able to provide instruction, responds to questions and has exceptional interpersonal skills and abilities.
  • Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  • Requires a criminal history background check.
  • Must be at least 16 years of age.

PREFERRED QUALIFICATIONS:

  • Six months' experience working as a dishwasher.
  • Licensed/certified as a food handler.

About the Company

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Wildhorse Resort & Casino