Advertising, Bartending, Capsules, Customer Relations, Customer Support/Service, Event Management, Fashion Trends, Interviewing Skills, Inventory Management, Loss Prevention, Marketing Plan, Media Campaigns, Merchandising, Needs Assessment, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Retail, Revenue Growth, SIP (Session Initiation Protocol), Sales, Sales Promotions, Sales Support, Seasonal Design, Service Delivery, Set Goals, Social Media, Waitressing, eCommerce
About Us:
Andrea Folino Boutique & Sangria Bar is the newest
concept from the MAF Hospitality brand featuring the beloved sangrias of Folino
Estate, as well as a curated boutique designed to create seasonal capsule
collections for our guests. We offer a memorable place to mix and sip a sangria
while shopping with our stylists. We are creating memorable experiences
that build long-lasting relationships with all guests and staff.
Job Purpose:
The Boutique Supervisor is passionate about styling clients and
building sales, confident in communication, and eager to be the host of the
party! Our team members are responsible for creating a great store energy with
a culture of delivering exceptional service, while ensuring all our guests feel
welcomed. Flexible and adaptable to work shifts that meet the needs of
the business; flexible and/or consistent scheduling may be
available. Comfortable preparing and serving snacks, food items, and
alcoholic drinks consistent with the business' standards.
Qualifications:
- 3-5 years experience in Retail (preferred)
- 1-2 years experience in management (preferred)
- RAMP certified (also offered through company)
- Experience serving and/or bartending is a plus
Duties and Responsibilities:
- Communicate hiring needs and conduct interviews for store associates
- Continuously train and develop the team; this includes setting goals and targets
- General merchandizing and inventory control
- Work closely with department managers to coordinate scheduling staff efficiently, and oversee labor costs
- Connect and engage with guests authentically to understand their styling needs
- Assist in creating an inclusive environment where our guests (and staff) feel a sense of belonging
- Drive sales by providing the highest level of customer service, building relationships with clients to determine their needs and suggesting additional wardrobe options
- Check identification of guests to verify age requirements for purchase of alcohol
- Effectively utilize the point-of-sale system and capture customer information
- Maintains knowledge of current sales and promotions as well as visual standards as directed by Management
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
- Support sales floor, fitting room, bar, cash wrap, and back of house as needed
- Ensure the stock room area is kept well organized
- Assist in reordering popular styles
- Responsible for ordering and replenishing store supplies, i.e. shopping bags
- Ensure racks are consistently replenished from back stock
- Responsible for all communications with vendors
- Assist in planning store events
- Developing marketing plans and key strategies; advertising and social media campaigns for maximum reach and visibility
- Oversee ecommerce site including listing items, shipping & customer service
- Maintaining a cleaning schedule to keep store up to standards
- Remain updated on latest fashion trends to properly guide guests
- Establish networking with professionals and experts through participation in fashion events, shows, etc.
Benefits:
- Competitive compensation package
- Medical, dental and vision insurance options
- Paid holidays and vacation
- Company dining program
- Clear path for growth and career advancement
- Excellent opportunity with growing brand
Physical Requirements
- Able to work ten hour-plus shifts, with extended standing/walking.
- Capable of lifting materials and/or product up to 50 pounds or more.