Body Shop Customer Service Representative

Scott Clark Honda

Melbourne, FL

JOB DETAILS
SKILLS
Body Shop, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Interpersonal Skills, Organizational Skills, Sales, Team Player, Time Management, Track Customer Issues
LOCATION
Melbourne, FL
POSTED
2 days ago
Customer Service Representative (CSR)

Toyota of Melbourne is located on the Central East Coast of Florida in Melbourne. We specialize in outstanding service and provide a pristine sales experience working as a team to create and retain "Customers for Life".

Responsibilities

Following up with Collision customers making sure they had a "Truly Exceptional" experience while visiting our Collision Department by making outbound calls and emailing any concerns to the Manager. Must be patient, attentive and have clear communication skills. Scheduling skills is a must. Must have Reception skills and need to be able to update customers in a timely manner. Have the capacity to use 'positive language' at all times and be able to'read' customers. Needs to be highly organized with great attention to detail and have excellent phone etiquette. High energy and focus on our customers' needs/wants.

Qualifications or Requirements
  • Self-Motivated
  • Effective Communicator
  • Time management
  • Must be willing to learn and be trained
  • Positive attitude that would make a great addition to our team
  • Background & Drug Screening
Benefits
  • 401k Offered
  • Health, Dental and Life Insurance Benefits Available

Job Type: Full-time/ Hourly

Monday through Saturday. 40 hour work week. 8:30am-5:30pm. Please ask for schedule details.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the Company

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Scott Clark Honda