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Body Shop Customer Service Representative - Bear Collision

The Hertrich Family

  • Bear, DE
  • 4 days ago

    Highlights

    If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore. We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

    Numbers & Facts

    LocationBear, DE

    Description

    Body Shop Customer Service Representative / Customer Support Specialist

    Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!

    The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.

    If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

    Why Choose Hertrich?

    • Medical, Dental, Vision and Life Insurance for you and your family
    • Short & Long-Term Disability Options
    • 401(k) with Employer Match
    • Paid Vacation, Holidays & Sick Time
    • Employee Vehicle Purchase Discounts
    • Career growth with a large dealership/collision center organization

    We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.

    What You'll Do

    • Provide friendly, professional customer service in person and over the phone
    • Support daily office operations within the collision center
    • Handle accounts payable/receivable, deposits, receipts & petty cash
    • Assist with insurance processing, data entry, and documentation
    • Maintain accurate files, reports, and records
    • Coordinate with team members to ensure smooth workflow
    • Perform additional administrative tasks as needed

    What We're Looking For

    • Strong customer service and communication skills
    • Professional appearance and positive attitude
    • Detail-oriented, organized, and dependable
    • Self-motivated with the ability to multitask
    • Computer skills required (QuickBooks or similar a plus)
    • Bilingual (Spanish) is a plus but not required
    • High School Diploma or GED required
    • Valid Driver's License

    Ready to Get Started?

    If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!

    Apply today and join the Hertrich team of Collision Center professionals!

    We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.

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