Body Shop Advisor

Mercedes-Benz of West Chester

West Chester, OH

JOB DETAILS
SALARY
$75,000–$100,000 Per Year
SKILLS
Automotive Industry, Body Shop, Calendar Management, Career Development, Claims Processing, Cost Estimates, Customer Support/Service, Dental Insurance, Genetics, Insurance Documentation, President's Club, Repair Orders, Staff Development, Staff Training, State Laws and Regulations, Time Management, Training/Teaching, Vision Plan
LOCATION
West Chester, OH
POSTED
30+ days ago

$75k-$100k+ Yearly Earning Potential for Top Performers

Schedule: Monday - Friday / 7:30am - 5pm

  • Brand New State of the Art Facility*

Rivian Certified Collision Center

Mercedes Benz Luxury Collison, a Hudson Automotive Company, is actively seeking a Body Shop Advisor/ Estimator to join our award-winning, high-volume service team.

We are Growing! Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 54 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Visit our website at:

https://www.mbwluxurycollision.com/

Why choose Mercedes Benz of West Chester and Hudson Automotive Group?

$75k-$100k+ Yearly Earning Potential for Top Performers

Schedule: Monday - Friday / 7:30am - 5pm

Additional Manufacture Incentives/Bonuses

Company Provided Training and Career Development

Rivian Certified Facility

Commercial/Sprinter Van Equipment

Previous Customer Service Experience Required

Previous Body Shop Estimator Experience Preferred

Other Benefits we offer:

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k with match
  • Paid Vacation/Holidays
  • Accrued PTO
  • Employee development through training and advancement opportunities
  • Employee discounts on products & services
  • Balanced work schedule

Qualifications:

  • Taking pictures of the vehicles.
  • Schedules service appointments.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Writes up customer's vehicle problems accurately and clearly on repair order.
  • Walks around the vehicle with customer as needed to confirm the damages and prior damage.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts
  • Verifies Insurance claim information before starting repairs.
  • Verifies Payments and proper documentation from the Insurance Co.
  • Checks on progress of repair throughout the process daily.
  • Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Company

M

Mercedes-Benz of West Chester