Dealership:L0786 Hill Country Honda
Hill Country Honda
Now hiring a Body Shop Advisor / Insurance Adjuster!
Join a team that values exceptional customer service, teamwork, and professional growth. Hill Country Honda is seeking a motivated and detail-oriented Body Shop Advisor/ Insurance Adjuster to help deliver an outstanding repair experience for our customers.
This role is ideal for someone with automotive damage assessment experience who enjoys working with people, managing multiple projects, and collaborating with technicians and insurance providers. You'll gain valuable industry experience while building lasting customer relationships in a fast-paced and rewarding environment.
Key Responsibilities
Greet customers and build strong relationships by reviewing repair needs, timelines, and costs
Perform visual vehicle inspections and collaborate with technicians to accurately assess damage
Prepare repair orders and provide cost and time estimates using dealership management systems (DMS)
Communicate repair progress and updates to customers throughout the process
Assist customers during vehicle delivery and pickup
Coordinate claim initiation with insurance companies
Manage insurance claim documentation and related administrative processes
Maintain attention to quality, workflow efficiency, and customer satisfaction
Qualifications
Strong customer service and communication skills with the ability to work effectively with people from diverse backgrounds
Knowledge of automotive systems, parts, repair procedures, and estimating practices
Ability to manage multiple repair orders and priorities simultaneously
Detail-oriented with strong organizational and problem-solving abilities
Willingness to continue learning and expanding automotive industry knowledge
Experience with Body Shop estimating software
Insurance claim knowledge
High school diploma or equivalent required
Must be 18 years of age or older
Valid driver's license with a clean driving record required
Benefits
We offer a comprehensive benefits package designed to support your health, financial wellness, and career growth, including:
Medical, dental, and vision insurance
Paid time off and company holidays
401(k) with company match/participation
Employee Stock Purchase Plan
Paid life insurance and disability coverage
Ongoing training through the Lithia Learning Center
Vehicle purchase discounts
Employee wellness programs
Compensation will vary based on experience, skills, qualifications, and performance-related incentives.
To learn more about Lithia's comprehensive benefits, visit:Lithia Careers (
Hill Country Honda is a drug-free workplace and an equal opportunity employer committed to fostering a diverse and inclusive workforce.