Sign upLog in

Billing Support Specialist-1

Acrisure, LLC

Janesville, WI

Apply
JOB DETAILS
SKILLS
Administrative Skills, Billing, Call Centers, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, High School Diploma, Insurance, Insurance Claims, Maintain Compliance, Multitasking, Presentation/Verbal Skills, Regulatory Requirements, Resolve Customer Issues, Writing Skills
LOCATION
Janesville, WI
POSTED
1 day ago
Respond to inbound and outbound calls related to health insurance claims, benefits, and policy inquiries. Verify and explain coverage details, including supplemental health plans, exclusions, and non-covered services. Provide updates on claim status, payments, and required documentation. Resolve customer issues efficiently while maintaining a high level of professionalism and accuracy. Navigate multiple systems and applications to research and document customer interactions. Meet or exceed established performance metrics, including call handling time, abandonment rate, and service levels. Perform administrative and clerical support tasks as needed. Maintain compliance with company policies, data privacy standards (HIPAA where applicable), and regulatory requirements. Qualifications High school diploma or equivalent 1 year of customer service experience (call center or healthcare environment preferred)Strong communication skills (verbal and written)Ability to multitask and navigate mult...Support Specialist, Billing, Support, Specialist, Technology, Insurance

About the Company

A

Acrisure, LLC