Accounting, Accounting Close, Accounts Receivable, Accounts Receivable Processing, Affirmative Action, Billing, Cash Applications, Communication Skills, Corporate Policies, Credit Cards, Credit Processing, Credit and Collections, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Finance, Financial Regulations, Follow Through, High School Diploma, Human Resources, Inside Sales, Intuit Quickbooks, Maintain Compliance, Medical Office, Microsoft Excel, Oracle, Organizational Skills, Past Due Accounts, Payment Posting, Problem Solving Skills, Reconciliation, Record Keeping, SAP, Time Management
Billing Specialist
Physician Practice |
Job Summary
We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.
Billing Specialist – Job Duties
- Generate and distribute accurate invoices to customers in a timely manner
- Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
- Reconcile payments against invoices and resolve any discrepancies
- Monitor accounts receivable aging reports and identify overdue accounts
- Conduct collections activities, including contacting customers via phone and email to secure payment
- Maintain detailed records of collection efforts and customer communications
- Investigate and resolve billing issues, disputes, and short payments
- Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
- Process adjustments, credits, and write-offs in accordance with company policies
- Prepare and distribute account statements to customers
- Ensure compliance with company policies and financial regulations
- Assist with month-end closing tasks, including reporting and account reconciliations
- Maintain accurate and up-to-date customer account information in the billing system
- Support audits by providing requested billing and payment documentation
Billing Specialist – Requirements
Education & Experience
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
- 1–3+ years of experience in billing, accounts receivable, or collections
- Experience with payment posting and cash applications strongly preferred
Technical Skills
- Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)
- Strong Microsoft Excel skills (data entry, formulas, reconciliations)
- Ability to work with large volumes of financial data accurately
Knowledge
- Understanding of accounts receivable processes, billing cycles, and collections procedures
- Familiarity with basic accounting principles
- Knowledge of payment methods (ACH, wire transfers, credit cards, checks)
Skills & Abilities
- Strong attention to detail and high level of accuracy
- Excellent organizational and time management skills
- Effective communication skills for interacting with customers and internal teams
- Problem-solving skills with the ability to resolve discrepancies and disputes
- Ability to handle sensitive financial information with confidentiality
- Strong follow-up skills for collections and account resolution
Other Requirements
- Ability to work independently and meet deadlines
- Customer service mindset with professionalism in collections interactions
- Adaptability in a fast-paced, deadline-driven environment
Equal Opportunity & Compliance Statements
· STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
· AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.
· REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).
· EMPLOYMENT ELIGIBILITY: This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Requirements:
None