Accounts Receivable, Administrative Skills, Billing, Billing Records, Communication Skills, Current Procedural Terminology (CPT), Employee Orientation, Finance, Financial Reporting, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, ICD-10, Information/Data Security (InfoSec), Medical Billing, Office Equipment, Organizational Skills, Patient Education, Record Keeping, Staff Training, Telephone Skills, Time Management
Job Title: Billing Specialist
Department: Finance
Supervised By: Billing Supervisor
Status: Full-Time
Work Site: Lake Charles, Lafayette, or Crowley
Summary
This position is primarily responsible for all patient billing payments and accounts receivable financial reporting.
Education, Training, and Experience
- High school graduate and at least one year experience in the medical field
- Minimum one year experience in third party billing ICD-10 and CPT coding
- Ability to counsel patients using an effective, courteous, and professional attitude under pressure
- Ability to effectively communicate with others
- Efficiency in office equipment
- Must successfully complete a pre-employment physical examination and drug screen
- Able to perform tasks in a timely manner and should work in a well-organized manner
Job Responsibilities
- Researches all information needed to complete billing process including obtaining charge information from physicians
- Codes & corrects information regarding procedures performed along with diagnosis
- Reviews and/or keys charge information into online entry program and follows billing procedures
- Works with other staff to follow-up on accounts
- Assists with coding and error resolution
- Contacting payers on denials and correcting claims for resubmission and payment
- Assists with answering the telephone, taking, and relaying messages
- Maintains required billing records, reports, and files
- Understands and observes organization policies regarding HIPAA confidentiality and security of information
- Other duties may be assigned, including special projects and provider enrollment tasks if needed
- Retrieve online remittance advices
- Posts all payments to patient accounts accordingly and in a timely manner
- Assist front office with billing and account inquiring, including but not limited to voiding payments posted in error and patient account inquiries
- Maintains information on encounters not received by providers and communicates this information with those providers
- Serves as a resource when needed, including assisting in co-worker training and orientations
- Observes clinic policies and procedures
- Participates in educational experiences designed to maintain competence
- Annually completes all required in-services and training as appropriate to the job
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SWLA CENTER FOR HEALTH SERVICES