Billing Specialist I

Novant Health Inc

NC

JOB DETAILS
SKILLS
Auditing, Best Practices, Billing, Coaching, Corrective Action, Data Quality, Documentation, Emergency Care, Insurance, Insurance Claims, Insurance Documentation, Insurance Regulations, Medical Billing, Medical Coding, Medical Office, Medical Records, Operational Support, Patient Registration, Process Improvement, Reimbursement, Requirements Validation/Verification, Root Cause Analysis, Secondary School, Time Management, Trend Analysis
LOCATION
NC
POSTED
18 days ago

What You'll Do

Monday - Friday : 8-5PM/ Some Holiday's and Weekends Required

In office

Billing Specialist

Position Summary

The Billing Specialist is responsible for ensuring accurate patient registration and insurance information, supporting revenue cycle operations, and reducing claim denials through auditing, education, and collaboration with internal and external stakeholders. This role serves as a key resource for registration staff by reviewing work quality, providing feedback, and facilitating insurance corrections to promote clean claim submission and timely reimbursement.

Key Responsibilities

  • Audit emergency department (ER) registration documentation to verify the accuracy of patient demographics, insurance coverage, and eligibility information.
  • Provide ongoing feedback, coaching, and education to registration staff regarding registration accuracy, insurance verification, and documentation requirements.
  • Identify trends and recurring registration errors and recommend process improvements to reduce claim denials and billing delays.
  • Investigate and follow up on denied insurance claims, determine root causes, and take corrective action to secure reimbursement.
  • Collaborate with patients, insurance companies, registration teams, clinical departments, and other internal stakeholders to obtain, update, and correct demographic and insurance information.
  • Ensure insurance information is accurate and up to date in the billing and registration systems.
  • Document denial resolutions, registration corrections, and audit findings in accordance with organizational policies.
  • Maintain knowledge of payer requirements, insurance regulations, and billing best practices.
  • Assist with special projects and revenue cycle initiatives as assigned.

Qualifications

  • Education: High School or GED, required.
  • Experience: Work experience in medical billing or hospital coding, claims processor- preferably medical claims for an insurance carrier, or Clerical/Billing experience in a medical office, 1 yr experience required.
  • Licensure/Certification: Certified Medical Billing/Coding, preferred.

Job Opening ID

171789

About the Company

N

Novant Health Inc

We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1997
WEBSITE
https://www.novanthealth.org/