Schedule service calls, installations, and maintenance appointments for plumbing/ HVAC techniciansDispatch technicians efficiently based on location, job urgency, and technician skill setConfirm appointments with customers via phone, text, or emailHandle rescheduling, cancellations, and last-minute changes with minimal disruptionMaintain and update daily job board and technician calendarsWork closely with field staff and supervisors to ensure on-time service deliveryPrepare and issue accurate invoices based on job completion reports, service orders, and time logsVerify materials used, labor hours, and service rates before billingProcess payments (cash, checks, credit cards) and issue receiptsFollow up on outstanding invoices and assist in collections as neededMaintain organized billing records and assist with month-end reportingAssist with entering data into accounting softwareQualifications:High school diploma or GED required; associate degree in business or accounting a plus1–2 years of experience in an administrative, billing, or dispatching role (preferably in a trade service business)Familiarity with plumbing services or home repair industries a plusProficiency with office software (MS Office, Google Workspace) and scheduling/billing systemsStrong organizational and multitasking abilitiesExcellent communication skills and a customer-first attitudePreferred Skills:Experience with field service management softwareBasic understanding of plumbing service terminology and job typesKnowledge of local service areas and geography for efficient dispatchingWorking Conditions:Office-based position with standard business hours (some flexibility may be required)Fast-paced environment with frequent phone and email communicationIf you are a motivated individual looking to contribute to our finance team as a Billing Clerk, we encourage you to apply!Expected hours: 40 per week401(k)401(k) matchingHealth insuranceHealth savings accountPaid time offVision insurance**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.The FEDC Quick Response Team is comprised of several local business people that know how to get projects started – bankers, lawyers, building officials, FEDC members and anyone else that might be able to represent the community and keep a prospect on track.The Quick Response Team can help a new or relocating business to find instant help for their business.#J-18808-Ljbffr