Billing Manager

Great opportunity to join fast growing industry leader as a Billing Manager. The company is recognized for its innovation and commitment to sustainability. It has a positive work environment and committed to professional development. The position will lead and optimize our revenue cycle operations. This is a high-visibility role that will impact the success of the company.

Key Responsibilities

• Oversee end-to-end billing operations including route-based service billing, fuel and environmental surcharges, tonnage adjustments, contract rate management across multiple service lines, and specialty billing.
• Own the AR aging portfolio — manage DSO targets, drive collections activity, and provide weekly reporting on cash receipts, disputes, and write-offs to senior leadership and PE board reporting packages.
• Lead, develop, and hold accountable a team of 5+ billing and collections specialists; establish productivity metrics, quality controls, and escalation protocols.
• Support M&A integration activity by onboarding acquired companies' billing systems, customer databases, and AR portfolios into the consolidated platform.
• Identify and implement process improvements, billing system enhancements, and automation opportunities to reduce manual effort and billing error rates.
• Ensure SOX-compliant controls over revenue recognition, credit memos, and bad debt reserves; coordinate with external auditors during annual audits.
• Collaborate with operations, sales, and customer service teams to resolve billing disputes, manage contract renewals, and improve customer payment experience.

Required Qualifications

• 5+ years of billing/AR experience, including 2+ in a supervisory role
• Experience in a PE-backed or high-growth environment with investor reporting
• Proficiency with ERP systems
• Experience with AR dashboards and DSO analysis
• Strong Analytical Skills for data assessment and problem-solving