Billing Clerk/ Accounts Receivable Specialist (HOA)

Troon's Corporate office, located in Bradenton, FL, is pleased to announce an excellent career opportunity for a Billing Clerk/ Accounts Receivable Specialist (HOA)! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization. The ideal candidate will bring a strong commitment to professional development and a desire to succeed in a dynamic corporate environment.

Essential Job Functions:

• Delivers and promotes prompt, courteous and outgoing friendly service to all residents, guests and fellow employees.
• Entering new homeowners into the system.
• Work closely with Closing Manager and AR Manager.
• Resolve any HOA discrepancies from closings received in.
• Manage daily tasks and resolve inbound questions or requests timely.
• Ensure all closing documents are correct and executed in a timely manner.
• Work collaboratively with other departments.
• Direct and coordinate collections activities - send out late notices, emails, and make phone calls in accordance with board approved collection policy.
• Investigate owner questions regarding account balances.
• Verify and post transactions
• Processing homeowner refunds
• Managing estoppels and payment deposits
• Managing late letter fees and Quadient billing (late letter postage)
• Handling website billing
• Processing coupon order billing
• Managing last-minute check requests and money movement transfers
• Coordinating builder invoicing and billing
• Providing support for miscellaneous properties
• Demonstrate a strong commitment to performance accountability.

Qualifications:

• High School Diploma or GED
• Strong organization skills, accurate, and detail-oriented
• Strong work ethic, ability to learn quickly and adapt to change
• Ability to operate in rapidly scaling, high-growth environment
• Excellent communication (oral and written) skills
• Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
• Exhibits sound judgment and swift decision-making skills
• Exhibit strong attention to detail
• Ability to think creatively and come up with solutions
• Ability to critically review, summarize, and report findings and recommendations
• PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.

Education/Certificates/Licenses/Training:

High School Diploma or GED.

Experience/Background/Knowledge:

• Previous experience in Northstar and CINC systems preferred
• Previous Accounting experience preferred.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation - Eligibility for Bonuses

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.