Billing Assistant

Location: Garden City, NY | Hybrid
Employment Type: Full-Time

About the Role

We are seeking a detail-oriented Billing Assistant to join our finance team. The ideal candidate will be responsible for preparing and processing invoices, maintaining accurate billing records, and ensuring timely payment collection.

Key Responsibilities

• Generate and distribute invoices to customers accurately and on schedule, ensuring all billing information is complete and correct before submission
• Review customer accounts and billing statements to identify discrepancies, resolve billing issues, and process adjustments or credits as needed
• Maintain organized records of all invoice activities, payments received, and outstanding balances in our accounting system
• Communicate with customers regarding billing inquiries, payment status, and account balances in a professional and courteous manner
• Process incoming payments through various methods including checks, credit cards, and electronic transfers, and post them to the appropriate accounts
• Prepare regular reports on accounts receivable, aging reports, and collection activities for management review
• Collaborate with other departments to obtain necessary billing information and resolve any pricing or service delivery questions
• Assist with month-end closing procedures related to billing and accounts receivable functions

Qualifications
Required:

• High school diploma or equivalent
• Proficiency with accounting software and Microsoft Office Suite, particularly Excel.
• Strong numerical aptitude with exceptional attention to detail and accuracy.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks.
• Effective written and verbal communication skills for interacting with customers and team members.
• Ability to maintain confidentiality and handle sensitive financial information appropriately.

Preferred:

• Associate’s degree in accounting or related field
• Previous experience in billing, accounts receivable, or general accounting

What We Offer

Salary: $26-$28 per hour (good-faith estimate)
Benefits & Other Eligible Compensation: Includes health, dental, vision, disability and life insurance, 401(k) plan with company match, paid time off, annual bonus, and additional voluntary benefits. 

About Us

National Arbitration & Mediation (NAM) is a premier provider of Alternative Dispute Resolution (ADR) services, delivering efficiency and results to clients throughout the U.S. and globally. Through its market-leading technology and secure virtual and hybrid forums, NAM offers a streamlined alternative to traditional litigation. With an exceptional roster of neutrals and concierge-level case administration, NAM is the ADR partner of choice for over 10,000 commercial entities and half the Fortune 100.

National Arbitration & Mediation (NAM) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.