Experience: 2 5 Years
Performs quality assurance checks for managed service provider.
Manages standard utility billing activities, including bill adjustments, rebills, and exception handling, with working knowledge of tariffs, customer classifications, and regulatory requirements.
Processes billing adjustments and rebills
Follows rate schedules*** tariffs, and customer class rules
Reviews usage data, billing determinants, and account configurations
Resolves routine billing exceptions and customer billing inquiries
Ensures compliance with regulatory guidelines and internal audit controls
Provides informal guidance or review support to managed service provider
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.