Billing Analyst: II

2-5 Years Experience, Perform quality assurance checks for a managed service provider and oversee processes related to utility billing operations (including bill adjustments, rebills, exception handling, and credit-related activities). - Someone with strong attention to detail, analytical thinking and strong/effective communication skills.

Billing Analyst: II
Location San Diego, CA Hybrid (WFH on Fridays)
Pay Rate: $30.00/hour to $36.00/hour
Duration: 6 Months+
Hours: 8 AM - 5 PM

Job Description-
This will be a Billing Analyst role with an emphasis on quality assurance.
Performs quality assurance checks for managed service provider.
Manages standard utility billing activities, including bill adjustments, rebills, and exception handling, with working knowledge of tariffs, customer classifications, and regulatory requirements.
Processes billing adjustments and rebills
Follows rate schedules, tariffs, and customer class rules
Reviews usage data, billing determinants, and account configurations
Resolves routine billing exceptions and customer billing inquiries
Ensures compliance with regulatory guidelines and internal audit controls
Provides informal guidance or review support to managed service provider

General duties:
2-5 Years Experience, Perform quality assurance checks for a managed service provider and oversee processes related to utility billing operations (including bill adjustments, rebills, exception handling, and credit-related activities).

Top 3 skills
- Someone with strong attention to detail, analytical thinking and strong/effective communication skills
-High School Diploma required, Bachelor's preferred


Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.