Billing & Accounts Receivable Specialist

Billing & Accounts Receivable Specialist

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years, we have been dedicated to employee success. We are hiring a Billing & Accounts Receivable Specialist in our Murfreesboro location! This role plays a critical part in keeping our operations running smoothly by ensuring accurate billing and consistent cash flow across residential and commercial services. This is a full-time, in-office position with a Monday–Friday schedule.

The ideal Billing & Accounts Receivable Specialist:

• Detail-oriented and highly organized, with a strong focus on accuracy in billing and financial records.
• Driven and self-motivated, able to manage collections and receivables with confidence and consistency.
• Comfortable communicating with customers, builders, and internal teams to resolve billing issues and secure payment.
• Persistent and professional when handling collections, balancing customer service with accountability.
• Collaborative team player who works well with operations, sales, and accounting to keep processes running smoothly.
• Problem-solver who can identify discrepancies and take initiative to resolve them quickly.
• Maintains company core values in each interaction – positivity, respect, integrity, and commitment.
• Flexible and dependable, with the ability to manage multiple priorities in a fast-paced environment.
• Someone who enjoys structure, follow-through, and taking ownership of results will thrive in this role.
• Coachable, motivated, and always willing to learn new skills.

Roscoe Brown Billing & Accounts Receivable Specialist Benefits:

• Prepare and process accurate, timely invoices for residential and commercial work
• Verify job completion and required documentation prior to billing
• Manage accounts receivable and take ownership of collections on past-due balances
• Communicate with customers, builders, and internal teams to resolve billing issues and secure payment
• Handle collections with professionalism, persistence, and strong customer service
• Monitor A/R aging reports and prioritize follow-up based on risk and timelines
• Identify and resolve billing discrepancies, including unbilled or underbilled work
• Support job costing accuracy and alignment between quoted, completed, and billed work
• Process and track lien waivers in accordance with contract and state requirements
• Escalate delinquent accounts and provide recommendations for next steps
• Maintain clear documentation of billing and collection activity
• Assist in identifying trends in overdue payments or recurring billing issues
• Assist with financing coordination, account setup, and administrative support as needed
• Collaborate across departments to ensure smooth billing and payment processes

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